F&B Outlets Supervisor: Lead Dining & Events

loewshotels

Atlanta (GA)

On-site

USD 42,000 - 62,000

Full time

5 days ago

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Benefits offered by this job

Competitive health & wellness benefits

401(k) & company match

Paid Sick Days

Vacation, and Holidays

Paid Bereavement

Paid Pet Bereavement

Training & Development opportunities

Career growth

Tuition Reimbursement

Pet Insurance

Team Member Hotel Rates

Discounts and more

Uniforms provided with complimentary d

Dry cleaning benefits

On-site discounted garage parking

Discounted MARTA transit pass

Complimentary meals in Team Member Caf

Job summary

Loews Atlanta Hotel is seeking a Food and Beverage Outlets Supervisor to lead a dynamic team across our dining and beverage outlets in Midtown. You will supervise staff, uphold service standards, and assist with training, scheduling, and inventory to ensure smooth operations.

Greet guests, resolve issues promptly, coordinate with kitchen staff on preparation and delivery, and help plan events and banquets. You will gather guest feedback and drive improvements while maintaining high standards of

Qualifications

Minimum of one year of food and beverage experience required; prior leadership or supervisory experience is preferred.
Thorough understanding of food and beverage techniques, service standards, and sanitation regulations.
Strong organizational, communication, and leadership skills with the ability to motivate teams.
Proficient in Microsoft Office and familiar with POS systems and basic financial reporting.
Ability to lift and carry food service trays weighing 35+ pounds.
Skilled in working efficiently in fast-paced environments while maintaining attention to detail.
High School Diploma or equivalent preferred.

Responsibilities

Oversee daily operations of assigned food and beverage outlets or shifts to ensure efficiency.
Monitor service quality, food presentation, and guest satisfaction to uphold high standards.
Coordinate with kitchen staff to ensure timely and accurate food preparation and delivery.
Assist with planning and managing special events, banquets, and private functions.
Greet guests, address inquiries, and resolve complaints promptly and professionally.
Gather and analyze guest feedback to suggest improvements and enhance experiences.
Supervise, schedule, and delegate tasks to service staff, ensuring balanced workloads.
Conduct pre-shift meetings to communicate priorities, updates, and promotions.
Support recruitment, onboarding, and training of new team members.
Provide ongoing coaching and feedback to maintain service excellence.
Monitor inventory and stock levels, coordinating purchases to meet operational needs.
Track sales, control waste, and implement portion control to optimize profitability.
Ensure compliance with health, safety, and hygiene regulations across all operations.
Regular attendance in conformance with standards.
May be required to work varying schedules to reflect business needs.
Attend all mandatory training sessions and meetings.
Perform other duties as assigned.