F&B Outlet Supervisor — Lead Service & Growth

externalhourly-highgate; Denver (CO); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) Retirement Plan

Paid holidays

Paid vacation

Paid sick leave

Employee assistance program

Job summary

Highgate Hotels in Denver seeks a Food & Beverage Supervisor to coordinate and oversee the daily outlet operations. You will supervise staff, handle guest inquiries, and implement SOPs to ensure quality, safety, and efficiency.

Maintain budgeted productivity and promote a high-standard service culture. The role requires strong communication, leadership, and customer service with at least 3 years of restaurant management experience.

Qualifications

• Excellent verbal and written communication.
• Strong listening skills.
• Ability to multitask and prioritize.
• Customer-focused and friendly demeanor.
• Punctuality and reliable attendance.
• Leadership and staff supervision abilities.
• Problem solving and decision making under pressure.
• Maintain confidentiality of information.
• Minimum of 3 years of restaurant management experience.

Responsibilities

• Oversee daily operation of the outlet.
• Supervise outlet personnel.
• Respond to guest complaints promptly.
• Coordinate with F&B managers and inform issues to stakeholders.
• Ensure timely wage, payroll, revenue and scheduling reports.
• Monitor adherence to SOPs and quality standards.
• Assist in menu planning and promotions where applicable.
• Ensure compliance with liquor laws and health regulations.
• Provide training on SOPs and tasks.

Skills

Communication

Active listening

Multitasking

Guest service

Attendance

Leadership

Problem solving

Confidentiality

Restaurant management

Job description

Highgate Hotels in Denver seeks a Food & Beverage Supervisor to coordinate and oversee the daily outlet operations. You will supervise staff, handle guest inquiries, and implement SOPs to ensure quality, safety, and efficiency.

Maintain budgeted productivity and promote a high-standard service culture. The role requires strong communication, leadership, and customer service with at least 3 years of restaurant management experience.