F&B Director: Growth, Guest Experience & Strategy

Highgate; Lahaina (HI); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term and long-term disability

401(k) Retirement Plan with employer

Paid holidays

Paid vacation

Paid sick leave

Employee assistance program (EAP)

Educational opportunities / Tuition_re

Paid jury duty leave, personal leave,

Job summary

Highgate is seeking a Director of Food & Beverage to oversee all hotel F&B operations in a high-volume environment. You will supervise staff, manage budgets, and ensure service standards meet Quality and safety guidelines.

This on-site role requires strong leadership, financial acumen, and a focus on guest satisfaction. The position emphasizes coordinating with the executive team, maintaining payroll targets, and driving profitable operations while delivering premier guest experiences across all

Qualifications

• This is an on-site position.
• At least 6 years of progressive experience in a hotel or a related field; or a 4-year college degree and at least 3 years of related experience; or a 2-year college degree and 4 or more years of related experience.
• Must be proficient in Windows, Company approved spreadsheets and word processing.
• Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations.
• Long hours sometimes required.

Responsibilities

• Supervise all F&B personnel.
• Respond to guest complaints in a timely manner.
• Prepare the F&B budget and monitor department performance with respect to the same.
• Monitor industry trends, take appropriate action to maintain competitive and profitable operations.
• Coordinate and monitor all phases of Loss Prevention in the F&B department.
• Prepare and submit required reports in a timely manner.
• Organize and conduct department meetings on a regular basis.
• Monitor quality of service and product.
• Cooperate in menu planning and preparation.
• Ensure timely purchase of F&B items, within budget allocation.
• Oversee operations of the employee cafeteria.
• Ensure compliance with SOPs.
• Attend and/or conduct departmental and hotel training (CARE, One to One), etc.
• Interview candidates for front-of-house F&B positions and follow standards for hiring approvals.
• Maintain regular attendance in compliance with Highgate Hotel Standards.
• Maintain a warm and friendly demeanor at all times.

Skills

F&B management

Staff supervision

Budgeting

Regulatory compliance

Customer service

Education

4-year college degree

Tools

Windows

Spreadsheets

Word processing

Job description

Highgate is seeking a Director of Food & Beverage to oversee all hotel F&B operations in a high-volume environment. You will supervise staff, manage budgets, and ensure service standards meet Quality and safety guidelines.

This on-site role requires strong leadership, financial acumen, and a focus on guest satisfaction. The position emphasizes coordinating with the executive team, maintaining payroll targets, and driving profitable operations while delivering premier guest experiences across all