F&B Operations Supervisor - Casino Dining

Boyd Gaming Corporation; Florence (IN); On-site; USD 52,000 - 65,000; Full time

Job summary

Boyd Gaming Corporation is seeking a Food and Beverage Assistant Manager to supervise front-of-house operations across outlets and oversee staff during shifts at Belterra Casino Resort. You will ensure quality service, manage scheduling and budgets, and uphold safety and compliance standards.

The role requires strong leadership, customer service, and baking? No—budgeting and cost control skills, with experience in a fast-paced dining environment.

Qualifications

• This position requires the ability to manage front-of-the-house operations and staff.
• Minimum of 2 years supervisory experience in food and beverage operations.
• Strong financial management and budgeting skills.
• Excellent leadership and team management abilities.
• Superior customer service and communication skills.
• Must be able to obtain food safety certifications.
• Indiana ABC Permit (Liquor License) required.
• Must be at least 21 years of age.

Responsibilities

• Creates an atmosphere that induces guests to have Belterra Casino Resort as their casino of choice; actively builds customer relations.
• Opens and closes shift; ensures outlet is prepared and assets are secure.
• Maintains scheduling, time and attendance records, and appraisals to ensure appropriate staffing and service standards.
• Monitors department budget to ensure efficient use of labor and resources.
• Monitors guest service and satisfaction; makes recommendations to maintain high service standards.
• Inspects outlets daily for safety, equipment operation, and supplies to ensure smooth operation.
• Conducts front-of-house inspections to ensure procedures, asset security, and guest/employee safety.
• Works with F&B managers to analyze food cost and forecast trends for pricing and staffing adjustments.

Skills

Supervisory experience

Customer service

Budgeting skills

Communication skills

MS Office proficiency

Food and beverage service standards

Education

High school diploma

Bachelor's degree in Restaurant Management or related field

Tools

Microsoft Office

Job description

Boyd Gaming Corporation is seeking a Food and Beverage Assistant Manager to supervise front-of-house operations across outlets and oversee staff during shifts at Belterra Casino Resort. You will ensure quality service, manage scheduling and budgets, and uphold safety and compliance standards.

The role requires strong leadership, customer service, and baking? No—budgeting and cost control skills, with experience in a fast-paced dining environment.