F&B Operations Leader: Guest Experience & Profit

Hyatt Taleo; West Hollywood (CA); On-site; USD 63,000 - 77,000; Full time

Job summary

Andaz West Hollywood is seeking a Food and Beverage Manager to oversee restaurant operations, ensure exceptional service, maintain high standards, and drive profitability across banquets, restaurant, room service and bar.

You will lead a diverse team, manage staff scheduling, training, and budgeting, monitor costs, and uphold health and safety standards while delivering memorable guest experiences.

Qualifications

• Minimum of 2 years as F&B Management preferred.
• Wine/beverage knowledge in an upscale environment preferred.
• Must be able to lift a minimum of 20lbs.
• Flexibility to work evenings, weekends, and holidays, as required in the hospitality industry.
• Proven experience as a F&B Manager or in a similar leadership role within the restaurant industry.
• In-depth knowledge of restaurant operations, including front-of-house and back-of-house functions.
• Strong leadership skills with the ability to motivate and inspire a diverse team.
• Excellent customer service and problem-solving abilities.
• Proficient in financial management, budgeting, and cost-control techniques.
• Outstanding communication and interpersonal skills.
• Attention to detail and ability to multitask in a fast-paced environment.
• Knowledge of health and safety regulations and compliance standards.

Responsibilities

• Recruit, train, and supervise a diverse team of employees, including hiring, scheduling, and performance management.
• Foster a positive work environment, promote teamwork, and motivate staff to deliver excellent customer service.
• Provide coaching and mentorship to team members, ensuring their professional growth and development.
• Oversee day-to-day operations to ensure the smooth functioning of the restaurant.
• Develop and enforce standard operating procedures (SOPs) for various areas, including front-of-house, back-of-house, and customer service.
• Accurately process payroll on biweekly basis.
• Maintain a clean, safe, and welcoming environment for both employees and guests.

Skills

F&B management

Leadership

Customer service

Financial management

Budgeting

Communication

Staff development

Job description

Andaz West Hollywood is seeking a Food and Beverage Manager to oversee restaurant operations, ensure exceptional service, maintain high standards, and drive profitability across banquets, restaurant, room service and bar.

You will lead a diverse team, manage staff scheduling, training, and budgeting, monitor costs, and uphold health and safety standards while delivering memorable guest experiences.