F&B Operations Leader: Elevate Guest Experience & Revenue

Tapestry Conshohocken; Alexandria (VA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

401(k) Match

Tuition Assistance

Discounted Rooms

Career Development

Job summary

Concord Hospitality is seeking a passionate Food & Beverage Manager to lead our F&B operations and deliver exceptional guest experiences. This role oversees dining outlets, events, and service standards while managing the F&B team to achieve operational, financial, and guest satisfaction goals.

Responsibilities include leading and mentoring the F&B team, ensuring compliance with health and safety regulations, and driving revenue growth through menu development and marketing

Qualifications

• Proven experience managing F&B operations in hotels or restaurants.
• Strong leadership, coaching, and team development skills.
• Experience with financial management, budgeting, and cost control.
• Excellent communication, interpersonal, and problem-solving skills.
• Passion for delivering outstanding guest service and driving team performance.

Responsibilities

• Lead, train, and mentor the F&B team to deliver exceptional service and high-quality dining experiences.
• Oversee day-to-day operations of restaurants, bars, and catering services, ensuring smooth workflow and compliance with standards.
• Drive revenue growth through menu development, upselling, and marketing initiatives.
• Monitor and control costs, including labor, food, and beverage expenses, to meet financial targets.
• Collaborate with the General Manager on operational strategies, budgets, and business plans.
• Ensure compliance with health, safety, and sanitation regulations.
• Foster a positive team culture that emphasizes professionalism, accountability, and engagement.
• Respond promptly to guest feedback and resolve issues to maintain high satisfaction levels.

Skills

Leadership

Budgeting & Cost Control

Guest Service Focus

Communication Skills

Team Development

Job description

Concord Hospitality is seeking a passionate Food & Beverage Manager to lead our F&B operations and deliver exceptional guest experiences. This role oversees dining outlets, events, and service standards while managing the F&B team to achieve operational, financial, and guest satisfaction goals.

Responsibilities include leading and mentoring the F&B team, ensuring compliance with health and safety regulations, and driving revenue growth through menu development and marketing