F&B Operations Leader—Guest Experience & Cost Control

Herschend Family Entertainment Corporation; Valdosta (GA); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Herschend Family Entertainment Corporation is seeking a seasoned Food Service Leader to oversee essential functions across a park operation, focusing on safety, quality, and guest experience. You will manage budgeting, ensure food safety standards, train and develop team members, and drive guest service excellence.

The role requires 5+ years of leadership in hospitality or theme parks, ServSafe certification, and strong collaboration with directors and managers to optimize labor and food costs.

Qualifications

• 5+ years of progressive leadership experience in the theme park, attraction, concession, tourism, hospitality or entertainment industry preferred.
• ServSafe Food Certified or the ability to obtain certification.

Responsibilities

• Lead food service operations with emphasis on safety, quality, and guest experience.
• Develop and deliver training programs for team members and supervisors.
• Oversee budgeting, labor costs, and food waste controls to optimize profitability.
• Ensure compliance with cleanliness and sanitation standards across all units.
• Collaborate with directors and managers to implement sales strategies and operational improvements.

Skills

Food Safety

Training & Development

Budgeting

Team Leadership

Communication

Education

Bachelor's Degree

ServSafe Certification

Tools

MS Office

Job description

Herschend Family Entertainment Corporation is seeking a seasoned Food Service Leader to oversee essential functions across a park operation, focusing on safety, quality, and guest experience. You will manage budgeting, ensure food safety standards, train and develop team members, and drive guest service excellence.

The role requires 5+ years of leadership in hospitality or theme parks, ServSafe certification, and strong collaboration with directors and managers to optimize labor and food costs.