F&B Operations Lead — Guest Experience & Profit

Socket.dev; Two Harbors (MN); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

401(k) with Employer Match

Health Insurance

Paid Time Off

Employer-Paid Life Insurance

Voluntary STD/LTD

Job summary

Leisure Hotels & Resorts is seeking a Food and Beverage Manager to oversee all F&B operations, including on-site outlets and catering, ensuring exceptional guest service and profitability. The role focuses on cost control, staffing, training, discipline and maintaining high service standards across culinary and service teams.

The candidate will forecast, schedule and coordinate activities, manage inventory and ensure compliance with health, safety, and alcohol-service requirements, while driving

Responsibilities

• Direct all functions of the Food & Beverage operation to provide exceptional guest service.
• Responsibilities include forecasting, scheduling, direction and coordination of restaurant and bar outlets, banquet and catering functions, inventory control, ordering and cost control.
• Direct and organize the activities of the Food and Beverage Department to include the kitchen to maintain high standards of food and beverage quality, service and merchandising to maximize hotel profitability.
• Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
• Plan and direct the functions of administration and planning of the Food and Beverage Department to meet the daily needs of the operation.
• Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub-departments, e.g. room service, restaurants, banquets, kitchens, steward, etc.
• Establish the day's priorities and assign production and preparation tasks for staff to execute.
• Review daily menu specials and offer feedback to Sous Chefs.
• Review banquet event orders and make note of any changes.
• Take physical inventory of specified food items for daily inventory.
• Ensure quality of products received.
• Meet with the food and beverage staff to review equipment needs, cleaning schedule/project status, health/safety and sanitation follow up.
• Ensure that each kitchen work area is stocked with specified tools, supplies and equipment to meet the business demand.
• Ensure that all staff prepares menu items following recipes and yield guides, according to department standards.
• Monitor performance of staff and ensure all procedures are completed to the department standards; rectify deficiencies with respective personnel.
• Observe guest reactions and confer with service staff to ensure guest satisfaction.
• Conduct frequent walk through of kitchen and Food & Beverage areas and direct respective personnel to correct any deficiencies.
• Ensure that quality and details are being maintained. Develop new menu items, test and write recipes.
• Assist Catering department with developing special menus for functions; meet with clients as requested.
• Review sales and food cost daily; resolve any discrepancies with appropriate personnel.
• Ensure that excess items are utilized efficiently.
• Develop, implement and monitor schedules for the operation of all food and beverage sub¬departments to achieve a profitable result.
• Participate with Food and Beverage staff in the creation of menus designed to attract a predetermined customer market.
• Implement effective control of food, beverage and labor costs among all sub-departments to Leisure Hotels & Resorts standards.
• Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.

Job description

Leisure Hotels & Resorts is seeking a Food and Beverage Manager to oversee all F&B operations, including on-site outlets and catering, ensuring exceptional guest service and profitability. The role focuses on cost control, staffing, training, discipline and maintaining high service standards across culinary and service teams.

The candidate will forecast, schedule and coordinate activities, manage inventory and ensure compliance with health, safety, and alcohol-service requirements, while driving