F&B Office Coordinator — Guest Service & Scheduling (Part-Time)

United Parks & Resorts, Inc.; Williamsburg (VA); On-site; USD 17,908 - 24,796; Part time

Benefits offered by this job

FREE park admission

Park discounts on food and merchandise

Scholarship opportunities

Exclusive employee events

Job summary

Busch Gardens Williamsburg is hiring a Part-time Food & Beverage Assistant Office Coordinator to support front desk operations, training coordination, and workforce documentation. You will handle scheduling, attendance, and onboarding, while delivering excellent guest service in a fast-paced park setting.

Responsibilities include updating hire information, maintaining procedures, and coordinating communications with visitors, team members and vendors. Prior experience at theme parks is a plus.

Qualifications

• High School Diploma or equivalent preferred.
• Computer experience and Microsoft Office skills.
• Excellent communication and intrapersonal communication skills.
• Strong organizational skills, time management skills, and ability to prioritize.
• One season Busch Gardens or Water Country USA experience preferred.
• Must have open availability including being able to work weekends, evenings, and some holidays.
• Successfully pass ServSafe exam prior to starting.
• Able to pass Alcohol training.

Responsibilities

• Verify availability, review time off request, track and record training documents, and audit Team Members and training.
• Assist with Team Member Training classes.
• Conduct classroom education experiences focused on food safety, team member safety, guest service and general park knowledge
• Update Team Hire/Team Manage weekly to ensure information is up to date.
• Maintain Standard Operating Procedures when scheduling and working with Team Members.
• Greet, receive and direct all visitors, team members and vendors via front desk, telephone and emails communications
• Prepare, maintain and ensure proper documentation of workforce to include attendance and changes to employment status
• Serve as assistant to office coordinator for documentation, scheduling and on-boarding process for workforce
• Assist in preparing reports, correspondence in support of culinary leadership team
• Report, document, schedule and follow up on all vendor related maintenance issues
• Record and communicate employee health concerns to first aid and leadership to ensure compliance with VDH
• Maintain office supply inventory and order materials as needed.
• Other duties as assigned

Skills

Excellent communication

Strong organizational skills

Time management

Ability to prioritize

Open availability including weekends

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Busch Gardens Williamsburg is hiring a Part-time Food & Beverage Assistant Office Coordinator to support front desk operations, training coordination, and workforce documentation. You will handle scheduling, attendance, and onboarding, while delivering excellent guest service in a fast-paced park setting.

Responsibilities include updating hire information, maintaining procedures, and coordinating communications with visitors, team members and vendors. Prior experience at theme parks is a plus.