F&B Manager — Elevate Guest Experience & Operations

Wawa, Inc.; Milford (OH); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) + matching

Education Assistance Program

Store discounts

Paid time off

Parental leave

Job summary

Wawa, Inc. is seeking a Food & Beverage Manager (FBM) to oversee all food and beverage operations in-store, working with the General Manager to deliver a fresh, efficient and customer-focused experience every day.

You will lead team training, scheduling, inventory control, and health and safety compliance with a focus on consistent quality. You will drive sales, develop promotions, and coach Associates to excel in a fast-paced environment, while upholding Wawa's standards and culture across the

Qualifications

• High School Diploma or GED equivalent.
• Flexible availability to work various shifts, including weekends, and holidays, to meet business needs.
• Strong leadership experience, ideally in food service or retail environments is a plus
• Excellent communication, organization, and customer service skills.
• Ability to multitask, make decisions, and drive change in a fast-paced environment.
• Skilled in problem solving to drive results, boost sales, and streamline operations.

Responsibilities

• Take ownership of our food and beverage programs - fresh food, grab-and-go meals, beverages, catering, and more.
• Drive food service sales and hit performance goals with a focus on quality and consistency.
• Become the in-store expert on food programs, promotions, and marketing initiatives.
• Own and deliver training for Customer Service Associates to build proficiency and motivate them to provide outstanding customer service.
• Support hiring, scheduling, training, and team development. Recognize great performance and help Associates grow.
• Maintain a clean, safe, and inviting food service area that meets all health and safety standards.
• Oversee inventory, ordering, and equipment upkeep to support smooth and efficient operations.

Skills

People leadership

Customer service

Communication

Organization

Multitasking

Problem solving

Education

High School Diploma or GED

Job description

Wawa, Inc. is seeking a Food & Beverage Manager (FBM) to oversee all food and beverage operations in-store, working with the General Manager to deliver a fresh, efficient and customer-focused experience every day.

You will lead team training, scheduling, inventory control, and health and safety compliance with a focus on consistent quality. You will drive sales, develop promotions, and coach Associates to excel in a fast-paced environment, while upholding Wawa's standards and culture across the