F&B Manager

FENG SHENG GROUP (F&B) PTE. LTD.; Town of Islip (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Une entreprise de restauration cherche un F&B Manager pour superviser les opérations de divers points de vente. Les responsabilités incluent la gestion des stocks, la formation des employés, ainsi que la gestion des conflits et des plaintes des clients. Ce poste exige des compétences en leadership et une bonne attitude de service, avec une opportunité de croissance à travers des tâches variées.

Qualifications

• Expérience minimale de 3 ans en gestion de la restauration.
• Capacité à apprendre des compétences de base en caisse.
• Compétences requises pour former le personnel.

Responsibilities

• Surveiller les opérations et la gestion des stocks.
• Former le nouveau personnel aux compétences en langue et SOP de l'entreprise.
• Gérer les plaintes des clients et assurer des actions correctives.

Skills

Leadership

Service attitude

Conflict management

Job description

Looking for an F&B Manager with at least 3 years of experience, to be deployed to F&B outlets. The daily responsibilities include overseeing operations, procurement, and inventory management. The candidate should be willing to learn basic cashiering skills and possess a good service attitude to handle customer orders, PR with both local and foreign customers, and manage their requests. Leadership skills are essential to lead a team of 10 or more staff. The role may require occasional overtime.

Key Responsibilities:

1. Handle government official documents and manpower issues, including wages, foreign worker permits, and local staffing concerns.
2. Learn or know the basics of making hot beverages.
3. Design and display simple advertisements for food stalls.
4. Prepare sales reports and set monthly sales targets for staff.
5. Train new staff on language skills and company SOPs.
6. Maintain cleanliness of public lavatories, possibly assisting in cleaning if manpower is short.
7. Handle customer complaints and feedback, ensuring corrective actions are taken.
8. Manage conflicts or disputes among staff.
9. Procure goods by maintaining good communication with suppliers and monitor inventory levels daily.