F&B Front-of-House Shift Lead

Hollywood Gaming Mahoning Valley Race Course; Youngstown (OH); On-site; USD 42,000 - 52,000; Full time

Job summary

Hollywood Gaming at Mahoning Valley Race Course is seeking a seasoned Food & Beverage Manager to oversee a designated F&B outlet and a shift. The role emphasizes controlling labor costs, budgeting, and delivering exceptional guest service in a fast-paced casino environment.

The ideal candidate holds a Bachelor’s degree with extensive F&B leadership experience, proficient in Microsoft Office, and capable of staff development, reporting, and regulatory compliance.

Qualifications

• Bachelor’s degree from an accredited four-year college or university; Ten years progressive Food & Beverage management experience, including three years directing a multi-unit operation; or equivalent combination of education and experience.
• Knowledge of food cost and labor analysis; proficiency in Microsoft applications; ability to write reports and manuals; ability to present information to groups.

Responsibilities

• Supervise an F&B Outlet and manage daily shift operations.
• Support and manage goals, monitor performance and profit objectives.
• Create effective schedules while controlling labor costs and ensuring guest satisfaction.
• Assist in budgeting and ensure compliance with department budgets; report concerns to management.
• Ensure adherence to customer service standards and regulatory compliance.

Skills

Food & Beverage management

Budgeting & cost control

Staff development & training

Microsoft Office

Report writing

Customer service leadership

Regulatory compliance

Communication & conflict resolution

Education

Bachelor’s degree

Job description

Hollywood Gaming at Mahoning Valley Race Course is seeking a seasoned Food & Beverage Manager to oversee a designated F&B outlet and a shift. The role emphasizes controlling labor costs, budgeting, and delivering exceptional guest service in a fast-paced casino environment.

The ideal candidate holds a Bachelor’s degree with extensive F&B leadership experience, proficient in Microsoft Office, and capable of staff development, reporting, and regulatory compliance.