Casino F&B Shift Lead — Guest Service & Ops

Main Street Station Casino, Brewery, & Hotel; Las Vegas (NV); On-site; USD 60,000 - 80,000; Full time

Job summary

Boyd Gaming Corporation in Las Vegas, NV, is seeking a Food and Beverage Outlet Manager to oversee day-to-day operations of assigned outlets and supervise personnel. The role prioritizes exceptional guest service, staffing, and adherence to safety and policy standards.

Responsibilities include budgeting, cost and labor monitoring, and representing the department in internal and external matters. This on-site position requires leadership experience and strong communication skills.

Qualifications

• Must be at least 21 years of age.
• One (1) Year Of Restaurant Management Experience Preferred.
• Must have excellent customer service and communication skills.
• Must be able to stand and walk for extended periods of time throughout shift.
• Must be able to lift/maneuver up to 25 pounds.
• Must be able to obtain/maintain any necessary licenses and/or certifications.

Responsibilities

• Oversee the day-to-day operations of assigned food and beverage outlets and personnel.
• Ensure compliance with established service standards and that guests receive prompt and courteous service.
• Monitor budgets, costs and labor to maintain assigned outlets.
• Monitor and oversee the operation of assigned outlets to ensure compliance with company standards, policies, procedures and all Federal, State and local liquor, health and safety regulations.
• Responsible for personnel-related matters including interviewing, hiring, training, scheduling, coaching, evaluating, promoting, counseling, and discharging.
• Ensure prompt and courteous service to customers; resolve guest complaints in an appropriate and timely manner.
• Assist the Director with budget goals and objectives and monitors financial aspects of the department.
• Represent the Food and Beverage Department in internal and external employee related matters.

Job description

Boyd Gaming Corporation in Las Vegas, NV, is seeking a Food and Beverage Outlet Manager to oversee day-to-day operations of assigned outlets and supervise personnel. The role prioritizes exceptional guest service, staffing, and adherence to safety and policy standards.

Responsibilities include budgeting, cost and labor monitoring, and representing the department in internal and external matters. This on-site position requires leadership experience and strong communication skills.