Assistant Food & Beverage Manager — Dynamic Outlet Leader

Hollywood Casino at Penn National Race Course; Grantville (PA); Vor Ort; USD 42.000 - 62.000; Vollzeit

Zusammenfassung

Hollywood Casino at Penn National Race Course is seeking an experienced supervisor for the Food & Beverage outlet. You will oversee daily shift operations, ensure guest satisfaction, and support budget and cost-control initiatives while maintaining service standards across all team members.

The role requires at least 2 years of supervisory experience in F&B, strong communication, and proficiency with Microsoft Outlook. Flexibility for varied shifts, holidays, and weekends is essential.

Qualifikationen

• Must be at least 18 years old.
• Associates Degree from an accredited university or equivalent work experience.
• Minimum 2 years of supervisory experience.

Aufgaben

• Supervise an F&B outlet and manage daily shift operations.
• Support budgeting, cost control, and staffing to meet labor and guest-satisfaction goals.
• Ensure compliance with gaming laws, health, and safety standards.
• Maintain high standards of customer service and resolve conflicts professionally.
• Assist in administrative duties and reporting as needed.

Kenntnisse

Customer service

Communication

Microsoft Outlook

Ausbildung

Associates Degree

Tools

Microsoft Outlook

Jobbeschreibung

Hollywood Casino at Penn National Race Course is seeking an experienced supervisor for the Food & Beverage outlet. You will oversee daily shift operations, ensure guest satisfaction, and support budget and cost-control initiatives while maintaining service standards across all team members.

The role requires at least 2 years of supervisory experience in F&B, strong communication, and proficiency with Microsoft Outlook. Flexibility for varied shifts, holidays, and weekends is essential.