F&B Front of House Internship – Fast Track

HEI Hotels & Resorts; The Woodlands (TX); On-site; USD 4,100 - 21,000; Part time

Benefits offered by this job

Medical and Dental through Anthem

Vision insurance through EyeMed

401(k) with matching

Hotel room discounts

YouDecide program

Pet insurance

Job summary

HEI Hotels & Resorts in The Woodlands, TX offers a 10–12 week internship program focused on front-of-house Food and Beverage operations. You will shadow department leaders, attend meetings, and work alongside our team to learn the day-to-day operations and service standards in a luxury hotel setting.

Recent graduates or students in hospitality programs are encouraged to apply. This hands-on program emphasizes customer service, operating the PMS, labor scheduling tools, and professional

Qualifications

• Recent or current graduate of a hospitality program preferred.
• Ability to establish and maintain effective working relationships with associates, customers and patrons.
• Ability to use point of service computer.
• Ability to stand for long periods of time with or without reasonable accommodation.
• Effective verbal and written communication skills.

Responsibilities

• Shadow identified leaders within the department at the hotel.
• Shadow each shift and each position within the Outlet you are assigned to at the hotel.
• Consistently attend department meetings as well as any leadership meetings at the hotel.
• Become proficient with operating the PMS and all other systems used by the Food & Beverage team.
• Utilize labor management tools to schedule and control labor costs.
• Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality.
• Ensure compliance with Standard Operating Procedures and Policies.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

Skills

Communication skills

Customer service mindset

Team collaboration

Education

Hospitality program degree or student

Tools

POS computer

Job description

HEI Hotels & Resorts in The Woodlands, TX offers a 10–12 week internship program focused on front-of-house Food and Beverage operations. You will shadow department leaders, attend meetings, and work alongside our team to learn the day-to-day operations and service standards in a luxury hotel setting.

Recent graduates or students in hospitality programs are encouraged to apply. This hands-on program emphasizes customer service, operating the PMS, labor scheduling tools, and professional