F&B Attendant - Casino del Mar

The Condado Collection; San Juan (PR); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401(k)

401(k) Matching

Health Insurance

Vision Insurance

Dental Insurance

Paid Holidays

Job summary

The Condado Collection is seeking a restaurant attendant for Casino del Mar in Puerto Rico. You will welcome guests, take and serve food and beverage orders, and uphold service standards in a dynamic resort environment.

Ideal candidates are hospitality‑minded, fluent in English and Spanish, and able to work flexible shifts, including evenings, weekends, and holidays. Join a diverse team focused on delivering memorable guest experiences.

Qualifications

• Hospitality experience in restaurant or bar recommended.
• Willingness to work evenings, weekends, and holidays.
• Able to lift up to 25 pounds.
• Fluent in Spanish and English is required or highly preferred.
• Knowledge of menu items is helpful for guest inquiries.

Responsibilities

• Welcome and acknowledge guests per restaurant standards.
• Serve food and beverage orders to guests.
• Complete cashier reports and secure cash/receipts.
• Communicate replenishment needs and maintain service area cleanliness.
• Ensure adherence to quality expectations and safety policies.
• Maintain professional appearance and confidentiality.

Skills

Hospitality oriented

Bilingual Spanish/English

Customer service

Ability to work under pressure

Flexible shifts

Team player

Job description

The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment.

Casino del Mar features non-stop fun, excitement and sophistication under one roof. Located in the open lobby of La Concha Resort, Casino Del Mar combines atmosphere with high-energy action designed to excite the senses. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let’s create a collection of memories together!

Key Responsibilities

• Welcome and acknowledge all guests according to our restaurant standards, anticipating and addressing guests service needs.
• Serve food and beverage orders to all guests.
• Complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
• Anticipate and communicate replenishment needs.
• Knowledgeable in the Step of Service.
• Secure liquors, beers, wines, coolers, cabinets, and storage areas.
• Complete closing duties.
• Set up and maintain cleanliness and condition of the service area and restaurant.
• Ensure adherence to quality expectations and standards.
• Check station assigned, prior to opening, for cleanliness of tables and chairs, proper setup of tabletop.
• Have necessary equipment to work with: tray, pen, corkscrew, etc.
• Knowledgeable of all menu items, their garnishes, contents and preparation methods.
• Prepared to answer guest questions about the menu in a direct, concise way.
• Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the supervisor.
• Complete safety training and certifications.
• Develop and maintain positive working relationships with others, support the team to reach common goals.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information.
• Perform other reasonable job duties as requested by supervisors.

Qualifications

• Hospitality oriented
• Previous experience as an attendant or in a similar role in a restaurant, bar in hospitality.
• Able to handle difficult situations effectively
• Able to work quickly and efficiently, especially under pressure
• Must be able to lift to 25 pounds
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Fully Bilingual (Spanish and English)

Benefits

• 401(k)
• 401(k) Matching
• Health Insurance
• Vision Insurance
• Dental Insurance
• Paid Holidays

The Condado Collection is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.