F&B Attendant

WarHorse Casino; Omaha (NE); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a Food & Beverage Attendant to enhance guest experiences. This engaging role involves taking and filling orders, ensuring compliance with health standards, and delivering exceptional customer service. Ideal candidates will possess strong communication skills, a commitment to service excellence, and an ability to work in a dynamic environment. Join a team that values collaboration and flexibility, and enjoy benefits starting from day one, including health insurance and 401K investments. If you're passionate about hospitality and eager to make a positive impact, this opportunity is perfect for you.

Benefits

Health Insurance

Dental Insurance

Life Insurance

401K Investments

Flexible Spending

HSA

Qualifications

• Previous server and customer service experience preferred.
• Ability to interact with mobile devices and touch screen technology.

Responsibilities

• Providing prompt, efficient, and friendly quality service to all guests.
• Maintaining current and accurate knowledge of all menu items.
• Cleaning and organizing workstations according to department standards.

Skills

Customer Service

Collaboration Skills

Communication Proficiency

Problem Solving

Flexibility

Education

High School Diploma or Equivalent

Tools

Mobile Devices

Job description

Summary

Food & Beverage Attendant

SUMMARY DESCRIPTION: The Food & Beverage Attendant is responsible for creating the overall guest experience, taking and filling food and beverage orders, completing side work, maintaining health code standards, and providing excellent customer service according to outlet standards. Pay starts at $15.00/hour.

ESSENTIAL JOB FUNCTIONS/DUTIES: List duties in order of time spent or importance. Essential duties and tasks that must be performed with or without reasonable accommodation include:

1. Practicing, supporting, and maintaining the Mission, Vision, and Values of WarHorse Gaming, LLC.
2. Providing prompt, efficient, and friendly quality service to all guests of the casino.
3. Complying with cash-handling procedures.
4. Maintaining current and accurate knowledge of all menu items.
5. Reviewing all food and beverage orders with guests to ensure accuracy.
6. Learning guests’ preferences and making recommendations based on those preferences.
7. Cleaning and organizing workstations according to department standards and health requirements.
8. Complying with all department and company rules, regulations, policies, procedures, internal controls, and government rules and regulations.
9. Attending periodic meetings and training sessions.
10. Providing outstanding customer and employee service at all times.
11. Maintaining a neat and clean appearance.
12. Performing other duties as assigned.

JOB SPECIFICATIONS:

• Must be 19 years or older.
• High school diploma or equivalent required.
• Previous server and customer service experience preferred.
• Ability to interact with mobile devices and touch screen technology.
• Demonstrates commitment to guest service excellence and ethical conduct.

BENEFITS START DAY 1!

• Health, Dental & Life Insurance
• 401K Investments
• Flexible Spending
• HSA

CORE COMPETENCIES:

• Collaboration Skills
• Guest Focus
• Communication Proficiency
• Flexibility
• Problem Solving
• Ethical Conduct
• Stress Management/Composure

TRAVEL REQUIREMENTS: Travel is not required for this position.

WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, team members must be able to work varying schedules to reflect the business needs of the property.

CERTIFICATION REQUIREMENTS: Responsible for selling, serving, or distributing alcoholic beverages or having authority for comps? Yes

Gaming License Required: Ability to secure and maintain NE Gaming License.

Other Certifications: Food Handler, ServSafe Certification, TIPS Alcohol Certification.

Note: This job description does not cover all activities, duties, or responsibilities required of the employee. Duties may change at any time with or without notice.

Equal Opportunity Employer: Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Preference may be extended to persons of Indian descent as per applicable laws.

PHYSICAL REQUIREMENTS ASSESSMENT

Rating scale from 0 (Not Applicable) to 3 (Extreme) for various physical and environmental factors, including work environment, physical effort, mental effort, communication, and sensory abilities.