F&B Attendant

Ho-Chunk, Inc.; Omaha (NE); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Food & Beverage Attendant to enhance the guest experience through exceptional service. This role involves taking and fulfilling food and beverage orders, maintaining health standards, and providing outstanding customer service. Ideal candidates will possess strong communication skills and a commitment to guest service excellence. With benefits starting from day one, this position offers a dynamic work environment where flexibility is key. If you thrive in a fast-paced setting and enjoy interacting with people, this opportunity is perfect for you.

Benefits

Health Insurance

Dental Insurance

Life Insurance

401K Investments

Flexible Spending

HSA

Qualifications

• Must be 19 years or older.
• Previous server and customer service experience preferred.
• Ability to interact with mobile devices and touchscreen technology.

Responsibilities

• Provide prompt, efficient, and friendly service to all casino guests.
• Maintain health code standards and cleanliness of workstations.
• Review food and beverage orders with guests to ensure accuracy.

Skills

Customer Service

Collaboration Skills

Communication Proficiency

Problem Solving

Flexibility

Education

High School Diploma or Equivalent

Job description

Summary

Food & Beverage Attendant

SUMMARY DESCRIPTION: The Food & Beverage Attendant is responsible for creating an excellent guest experience by taking and filling food and beverage orders, completing side work, maintaining health code standards, and providing outstanding customer service according to outlet standards. Pay starts at $15.00/hour.

ESSENTIAL JOB FUNCTIONS/DUTIES: List duties in order of time spent or importance. Essential duties and tasks that must be performed with or without reasonable accommodation include:

• Practices, supports, and maintains the Mission, Vision, and Values of WarHorse Gaming, LLC.
• Provides prompt, efficient, and friendly service to all casino guests.
• Complies with cash-handling procedures.
• Maintains current knowledge of all menu items.
• Reviews food and beverage orders with guests to ensure accuracy.
• Learns guests’ preferences and makes recommendations accordingly.
• Cleans and organizes workstations per department standards and health requirements.
• Adheres to all department and company rules, policies, procedures, internal controls, and government regulations.
• Attends meetings and training sessions periodically.
• Provides outstanding customer and employee service at all times.
• Presents a neat and clean appearance.
• Performs other duties as assigned.

JOB SPECIFICATIONS:

• Must be 19 years or older.
• High school diploma or equivalent required.
• Previous server and customer service experience preferred.
• Ability to interact with mobile devices and touchscreen technology.
• Demonstrates commitment to guest service excellence and ethical conduct.

BENEFITS START DAY 1!

• Health, Dental & Life Insurance
• 401K Investments
• Flexible Spending
• HSA

CORE COMPETENCIES:

• Collaboration Skills
• Guest Focus
• Communication Proficiency
• Flexibility
• Problem Solving
• Ethical Conduct
• Stress Management/Composure

TRAVEL REQUIREMENTS: Travel is not required for this position.

WORK HOURS: Due to the unpredictable nature of the hospitality/entertainment industry, team members must be able to work varying schedules to meet business needs.

CERTIFICATION REQUIREMENTS: Responsible for selling, serving, or distributing alcohol or having comp authority? Yes. Gaming License required: Ability to secure and maintain NE Gaming License. Other certifications include Food Handler, ServSafe, TIPS Alcohol Certification.

Note: This job description is not exhaustive; duties may change without notice.

Equal Opportunity Statement: Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Preference may be given to persons of Indian descent as permitted by law.

PHYSICAL REQUIREMENTS ASSESSMENT: Use the provided scale to evaluate physical and environmental demands, including work environment, physical effort, mental effort, communication, and sensory abilities.