Eyewear Specialist & Patient Experience Expert

AEG Vision; Enumclaw (WA); On-site; USD 25,000 - 33,000; Part time

Job summary

AEG Vision in Enumclaw, WA seeks an Optical Consultant to assist patients with eyewear and accessories. You will fit frames, dispense lenses, and interpret prescriptions while delivering excellent customer service. The role involves measuring, educating patients on options, and coordinating with lab technicians.

The position emphasizes accuracy, HIPAA awareness, and teamwork with store staff to ensure patient satisfaction and timely order fulfillment.

Qualifications

• High school diploma or equivalent.
• Experience in optical sales or customer service preferred.
• Strong communication and organizational skills.
• Ability to lift up to 30 lbs and stand for long periods.

Responsibilities

• Sell eyewear and accessories and ensure proper frame fitting.
• Explain product recommendations and educate patients on lens options.
• Take and verify eye measurements, interpret prescriptions, and place lab orders.
• Update patients on order status and resolve any issues with the Store Manager.
• Care for patients by providing excellent service and handling insurance questions.

Skills

Customer service

Sales experience

Communication skills

Attention to detail

Manual dexterity

Education

High School Diploma

Tools

Pupilometer

PD Sticks

Lensometer

Frame warmer

Job description

AEG Vision in Enumclaw, WA seeks an Optical Consultant to assist patients with eyewear and accessories. You will fit frames, dispense lenses, and interpret prescriptions while delivering excellent customer service. The role involves measuring, educating patients on options, and coordinating with lab technicians.

The position emphasizes accuracy, HIPAA awareness, and teamwork with store staff to ensure patient satisfaction and timely order fulfillment.