Eyewear Specialist - Frame Fit & Lens Expert

RadNet, Inc.; Suffolk (VA); On-site; USD 36,000 - 54,000; Full time

Job summary

AEG Vision in Suffolk, VA is seeking an Optical Consultant to help patients find eyewear and accessories, measure for proper fit, and dispense lenses with accurate prescriptions.

You will educate patients on care, take eye measurements, interpret optometrist prescriptions, and coordinate with lab technicians to complete orders while maintaining high service standards.

This full-time, on-site role emphasizes customer service, attention to detail, and teamwork with optometrists and managers.

Qualifications

• High School Diploma required.
• Minimum one-year experience as an Optician preferred.
• HIPAA knowledge/experience preferred.
• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.

Responsibilities

• Delivers extraordinary experience to each patient and explains personalized recommendations for products and services.
• Develops clientele through outstanding service and referrals.
• Keeps up-to-date on products, lenses, and warranties; assists with orders and returns.
• Takes patient calls; updates patients on order status and lab communications.
• Interprets prescriptions and creates work orders for lab technicians.
• Performs eyewear adjustments and repairs; ensures proper fit and comfort.
• Educates patients on eyeglass and contact lens care; measures for proper fit.

Skills

Customer service

Sales skills

Communication

Attention to detail

Manual dexterity

Education

High School Diploma

Tools

Pupilometer

PD Sticks

Lensometer

Pliers

Wrenches

Frame warmers

Job description

AEG Vision in Suffolk, VA is seeking an Optical Consultant to help patients find eyewear and accessories, measure for proper fit, and dispense lenses with accurate prescriptions.

You will educate patients on care, take eye measurements, interpret optometrist prescriptions, and coordinate with lab technicians to complete orders while maintaining high service standards.

This full-time, on-site role emphasizes customer service, attention to detail, and teamwork with optometrists and managers.