Eyewear Sales & Service Advisor — Training & Growth

MyEyeDr.; Charlotte (NC); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Vision coverage

Employee discounts on products

Job summary

MyEyeDr. in Charlotte, NC is looking for an Eyewear Consultant to deliver a best-in-class patient experience. You will support doctors and teams, learn about eyewear products, and help patients see and look their best. Training will be provided to empower your success in a fast-paced environment.

Join a collaborative team and contribute to a high-quality vision care journey. Some weekend/evening shifts required while growing your career with a premier healthcare company.

Qualifications

• Experience in a customer facing or sales related position.
• Willing to learn about industry, product, and services.
• Ability to sell with a desire to meet office goals with a “can do” attitude.
• Friendly, caring, and patient-centric person who thrives in a fast-paced environment.

Responsibilities

• Provide patients with exceptional customer service by understanding and advising the patient’s needs.
• Assist patients in eyewear/frame/lens selection process by using knowledge of product lines and options to educate patients on best fit.
• Consistently deliver sales plan and office goals through cultivating a patient experience that is built on relationship building and trust.
• Provide patients with comprehensive explanation of insurance benefits.
• Utilize company provided training to fit, measure, and adjust eyeglasses from our wide selection of stylish eyewear.
• Complete optometric tasks in partnership with our Office Optometrist to best serve the patient and their selected lenses or frames.
• Collaborate with doctor(s) and team members to provide seamless patient experience.
• Communicate and demonstrate the MyEyeDr. values and brand philosophy while working with patients.
• Participate in other office duties as assigned.

Skills

Customer service

Sales

Communication

Team player

Job description

MyEyeDr. in Charlotte, NC is looking for an Eyewear Consultant to deliver a best-in-class patient experience. You will support doctors and teams, learn about eyewear products, and help patients see and look their best. Training will be provided to empower your success in a fast-paced environment.

Join a collaborative team and contribute to a high-quality vision care journey. Some weekend/evening shifts required while growing your career with a premier healthcare company.