Eyewear Sales & Patient Care Specialist

MyEyeDr.; Springfield (OH); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Bonuses & commissions

Benefits package including medical and

Job summary

MyEyeDr. in the United States is seeking an Eyewear Consultant to provide personalized eyecare and help patients see, look, and be their best. No optical experience? Training and tools are provided to learn about products and services while delivering a best-in-class patient experience.

You will work with doctors and teams to educate on frame and lens options, explain insurance benefits, and help patients select eyewear. Weekend and evening shifts required.

Qualifications

• Experience in a customer facing or sales role is preferred but not required.
• Proactive problem solving with an entrepreneurial spirit.
• Willingness to learn about industry, products and services.
• Ability to sell with a drive to meet office goals and maintain a can-do attitude.
• Friendly, caring, and patient-centric demeanor in a fast-paced environment.
• Team player willing to collaborate to deliver the best patient experience.

Responsibilities

• Provide patients with exceptional customer service by understanding and advising their needs.
• Assist patients in eyewear selection using product knowledge to educate on best fit.
• Consistently deliver sales plan and office goals through a patient-focused experience.
• Explain insurance benefits to patients comprehensively.
• Utilize training to fit, measure, and adjust eyewear from a wide selection.
• Collaborate with the Office Optometrist to serve the patient and lenses/frames.
• Work with doctors and team members to ensure a seamless patient experience.
• Demonstrate MyEyeDr. values and brand philosophy in patient interactions.
• Participate in other office duties as assigned.

Skills

Customer service

Sales ability

Problem solving

Willingness to learn

Team player

Friendly and patient-centric

Job description

MyEyeDr. in the United States is seeking an Eyewear Consultant to provide personalized eyecare and help patients see, look, and be their best. No optical experience? Training and tools are provided to learn about products and services while delivering a best-in-class patient experience.

You will work with doctors and teams to educate on frame and lens options, explain insurance benefits, and help patients select eyewear. Weekend and evening shifts required.