Eyewear Sales & Fitting Specialist

RiseMe; Ridgefield (CT); On-site; USD 36,000 - 54,000; Full time

Job summary

RiseMe is seeking an Eyewear Consultant I to ensure high-quality patient care and assist customers in selecting frames and lenses. You will review prescriptions, educate on lens options, and provide compassionate feedback on aesthetics while working toward sales goals.

The role emphasizes strong customer service, multitasking, and adaptability. Training is provided for optical products, with responsibilities including inventory management and basic eyewear adjustments.

Qualifications

• 1+ year of experience in a customer-facing role
• Excellent customer service and professional presentation
• Willingness to learn optical products and processes
• Ability to multitask and stay organized
• Good phone etiquette and office manners

Responsibilities

• Review prescriptions and orders against medical charts
• Educate patients on corrective lens options and lifestyle needs
• Provide feedback on frame aesthetics
• Assist in achieving sales goals and quotas
• Manage frame and contact lens inventory
• Measure and fit eyeglasses accurately
• Perform basic adjustments and repairs
• Place optical orders with understanding of insurance benefits

Skills

Customer service

Presentable appearance

Organizational skills

Coachable

Adaptability

Phone etiquette

Optical experience (training provided)

Job description

RiseMe is seeking an Eyewear Consultant I to ensure high-quality patient care and assist customers in selecting frames and lenses. You will review prescriptions, educate on lens options, and provide compassionate feedback on aesthetics while working toward sales goals.

The role emphasizes strong customer service, multitasking, and adaptability. Training is provided for optical products, with responsibilities including inventory management and basic eyewear adjustments.