Eyewear Sales & Care Consultant

MyEyeDr; Apollo Beach (FL); On-site; USD 28,000 - 42,000; Full time

Job summary

MyEyeDr. is seeking an Eyewear Consultant to deliver a best-in-class patient experience while helping patients see, look, and be their best. No optical experience is required as training will be provided, and you’ll support doctors and the office team in a fast-paced environment.

You will learn industry knowledge, assist with frame and lens selection, and explain insurance benefits. Weekend and evening shifts may be required; you’ll be part of a collaborative, values-driven team focused on

Qualifications

• Experience in a customer facing or sales role is preferred.
• Proactive problem solving with an entrepreneurial spirit.
• Willingness to learn about eyewear industry, products and services.
• Ability to sell and meet office goals with a can-do attitude.
• Friendly, caring and patient-centric with strong teamwork.

Responsibilities

• Provide patients with exceptional customer service by understanding and advising the patient’s needs.
• Assist patients in eyewear/frame/lens selection using knowledge of product lines to educate on best fit.
• Consistently deliver sales plan and office goals through building a trusted patient experience.
• Provide patients with comprehensive explanation of insurance benefits.
• Utilize company training to fit, measure, and adjust eyeglasses from a wide selection.
• Complete optometric tasks in partnership with our Office Optometrist to best serve the patient’s lenses or frames.
• Collaborate with doctors and team members to provide a seamless patient experience.
• Communicate and demonstrate the MyEyeDr. values and brand philosophy in interactions with patients.
• Participate in other office duties as assigned.

Skills

Customer service

Sales

Insurance explanation

Team collaboration

Problem solving

Job description

MyEyeDr. is seeking an Eyewear Consultant to deliver a best-in-class patient experience while helping patients see, look, and be their best. No optical experience is required as training will be provided, and you’ll support doctors and the office team in a fast-paced environment.

You will learn industry knowledge, assist with frame and lens selection, and explain insurance benefits. Weekend and evening shifts may be required; you’ll be part of a collaborative, values-driven team focused on