Eyewear Sales Associate - Customer Focus & Growth Path

National Vision; Owings Mills (MD); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

401k with company match

Employee eyewear discount

Parental leave

Scholarship program

Job summary

National Vision is seeking a Sales Associate to deliver an exceptional customer experience while supporting store operations and achieving sales goals. You will assist customers with eyewear selections, dispense glasses and contacts, and provide lens training where allowed by state law.

Responsibilities include maintaining records, handling orders, answering calls, and keeping the store clean and merchandised.

Qualifications

• 1+ year of retail or customer service experience.
• Ability to multitask in a fast-paced environment.
• High School Diploma or equivalent required.

Responsibilities

• Provide excellent customer service while supporting store sales goals.
• Help customers select eyewear based on lifestyle, prescription, and budget.
• Dispense eyeglasses and contact lenses and provide lens training (as permitted by state law).
• Educate customers on eyewear and contact lens care.
• Maintain accurate customer and patient records.
• Communicate order status and answer incoming phone calls.
• Keep the store clean, organized, and visually merchandised to brand standards.
• Support inventory control and loss prevention procedures.
• Other duties as assigned.
• In some locations, state laws require certain responsibilities to be performed by individuals with specific licenses or credentials.

Skills

Customer service

Retail sales

Multi-tasking

Education

High School Diploma

Job description

National Vision is seeking a Sales Associate to deliver an exceptional customer experience while supporting store operations and achieving sales goals. You will assist customers with eyewear selections, dispense glasses and contacts, and provide lens training where allowed by state law.

Responsibilities include maintaining records, handling orders, answering calls, and keeping the store clean and merchandised.