Eyewear Sales & Customer Care Specialist

Nationalvision1; Dublin (OH); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

401k with match

Paid sick time

Parental leave

Employee eyewear discount

College scholarship program

Training programs

Educational courses

Career advancement

Job summary

National Vision seeks a Sales Associate to deliver an exceptional customer experience while supporting store operations and achieving sales goals. You will guide customers in selecting eyewear, dispense eyeglasses and contacts where permitted, and educate on care and lens options.

You will maintain records, handle orders, and contribute to clean, organized, and brand-aligned displays. Opportunities for growth and a rewarding career with National Vision await you.

Qualifications

• 1+ year of retail or customer service experience preferred.
• Versatility: able to multi-task in a fast-paced environment.
• High School Diploma or equivalent required.

Responsibilities

• Provide excellent customer service while supporting store sales goals.
• Help customers select eyewear based on lifestyle, prescription, and budget.
• Dispense eyeglasses and contact lenses and provide lens training (as permitted by state law).
• Educate customers on eyewear and contact lens care.
• Maintain accurate customer and patient records.
• Communicate order status and answer incoming phone calls.
• Keep the store clean, organized, and visually merchandised to brand standards.
• Support inventory control and loss prevention procedures.
• Other duties as assigned.

Skills

Customer service

Multi-tasking

Education

High School Diploma

Job description

National Vision seeks a Sales Associate to deliver an exceptional customer experience while supporting store operations and achieving sales goals. You will guide customers in selecting eyewear, dispense eyeglasses and contacts where permitted, and educate on care and lens options.

You will maintain records, handle orders, and contribute to clean, organized, and brand-aligned displays. Opportunities for growth and a rewarding career with National Vision await you.