Optical Sales Associate: Customer Excellence & Growth

National Vision; Rowlett (TX); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

401k retirement savings with company &

stock purchase plan

Parental leave

Employee eyewear discount

College scholarship program

Access to educational courses

Emphasis on internal promotions and</w

Job summary

National Vision is seeking a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals. You will help customers choose eyewear, dispense glasses and contacts, and train on lens care within state guidelines.

The role emphasizes accuracy of records, communication of order status, and maintaining a clean, merchandised store aligned with brand standards. Opportunities include growth and competitive pay with benefits.

Qualifications

• 1+ year of retail or customer service experience preferred.
• Able to multitask in a fast-paced environment.
• High School Diploma or equivalent required.

Responsibilities

• Provide excellent customer service while supporting store sales goals
• Help customers select eyewear based on lifestyle, prescription, and budget
• Dispense eyeglasses and contact lenses and provide lens training (as permitted by state law)
• Educate customers on eyewear and contact lens care
• Maintain accurate customer and patient records
• Communicate order status and answer incoming phone calls
• Keep the store clean, organized, and visually merchandised to brand standards
• Support inventory control and loss prevention procedures
• Other duties as assigned

Skills

Customer service

Retail experience

Multitasking

Education

High School Diploma

Job description

National Vision is seeking a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals. You will help customers choose eyewear, dispense glasses and contacts, and train on lens care within state guidelines.

The role emphasizes accuracy of records, communication of order status, and maintaining a clean, merchandised store aligned with brand standards. Opportunities include growth and competitive pay with benefits.