Eyewear Concierge & Sales Advisor

MyEyeDr.; Vernon Hills (IL); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Training programs

Vision coverage

Associate discounts

Job summary

MyEyeDr. is seeking an Eyewear Consultant in Vernon Hills, IL to deliver a best-in-class patient experience. You will support doctors and teams, assist in frame and lens selection, and explain insurance benefits. Training is provided; weekend and evening shifts may be required.

No optical experience is necessary to start; you will learn through company training and become part of a caring, fast-paced team focused on helping patients see their best lives.

Qualifications

• Experience in a customer facing or sales related position (Retail, Hospitality or Optical field preferred, but not required).
• A proactive approach to problem solving with an entrepreneurial spirit.
• Willing to learn about industry, product, and services.
• Ability to sell with a desire to meet office goals with a “can do” attitude.
• Friendly, caring, and patient-centric person who thrives in a fast-paced environment.
• Team player who is willing to collaborate to provide the best patient experience.

Responsibilities

• Provide patients with exceptional customer service by understanding and advising the patient’s needs.
• Assist patients in eyewear/frame/lens selection process by using knowledge of product lines and options to educate patients on best fit.
• Consistently deliver sales plan and office goals through cultivating a patient experience that is built on relationship building and trust.
• Provide patients with comprehensive explanation of insurance benefits.
• Utilize company provided training to fit, measure, and adjust eyeglasses from our wide selection of stylish eyewear.
• Complete optometric tasks in partnership with our Office Optometrist to best serve the patient and their selected lenses or frames.
• Collaborate with doctor(s) and team members to provide seamless patient experience.
• Communicate and demonstrate the MyEyeDr. values and brand philosophy while working with patients.
• Participate in other office duties as assigned.

Skills

Customer service

Sales

Retail experience

Team player

Job description

MyEyeDr. is seeking an Eyewear Consultant in Vernon Hills, IL to deliver a best-in-class patient experience. You will support doctors and teams, assist in frame and lens selection, and explain insurance benefits. Training is provided; weekend and evening shifts may be required.

No optical experience is necessary to start; you will learn through company training and become part of a caring, fast-paced team focused on helping patients see their best lives.