Eyewear Concierge & Optician

Vsp-Visio; San Jose (CA); On-site; USD 27,000 - 34,000; Full time

Job summary

VSP Vision in San Jose, CA is seeking an Optical Assistant to help patients find eyeglasses and contact lenses that best match their prescription and lifestyle. The role emphasizes quality, service, and accurate product matching.

You will assist customers in selecting frames, take measurements, perform adjustments, and process orders while maintaining documentation in the practice software. On-site role with opportunities related to benefits and incentives.

Qualifications

• One to two years of experience in a related field.
• Applicable State licensure or certification as an optician.

Responsibilities

• Determine the reason for the patient’s visit and deliver recommendations following the prescription.
• Assist customers in frame selection and coordinate frames with optical measurements and prescriptions.
• Take measurements, assist patients with adjustments and dispense eyewear.
• Ensure correct pricing and realistic delivery time quotes to patients.
• Document all patient communication in patient records.

Skills

Customer service

Communication

Multitasking

Problem-solving

Education

Optician licensure

Tools

MS Office

Job description

VSP Vision in San Jose, CA is seeking an Optical Assistant to help patients find eyeglasses and contact lenses that best match their prescription and lifestyle. The role emphasizes quality, service, and accurate product matching.

You will assist customers in selecting frames, take measurements, perform adjustments, and process orders while maintaining documentation in the practice software. On-site role with opportunities related to benefits and incentives.