Eyewear Concierge: Customer Service & Vision Sales

MyEyeDr; Denver (CO); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Vision coverage

Employee discounts on eyewear

Job summary

MyEyeDr. in Denver is seeking an Eyewear Consultant to help patients see and look their best. You will guide customers through frame and lens options, explain insurance benefits, and deliver an outstanding patient experience with a friendly, can-do attitude.

No optical experience required; training is provided to learn products and services. Weekend/evening shifts may be required. Join a supportive team and grow through role-specific training, Vision coverage, and associate discounts on eyewear.

Qualifications

• Experience in a customer facing or sales related position is common but not required.

Responsibilities

• Provide patients with exceptional customer service by understanding and advising the patient’s needs
• Assist patients in eyewear/frame/lens selection by educating on best fit
• Deliver sales plan and office goals through a strong patient experience
• Explain insurance benefits to patients
• Fit, measure, and adjust eyeglasses using company tools
• Collaborate with doctors and team for a seamless patient experience
• Demonstrate MyEyeDr. values and brand
• Participate in other office duties as assigned

Skills

Customer service

Sales

Team collaboration

Problem solving

Job description

MyEyeDr. in Denver is seeking an Eyewear Consultant to help patients see and look their best. You will guide customers through frame and lens options, explain insurance benefits, and deliver an outstanding patient experience with a friendly, can-do attitude.

No optical experience required; training is provided to learn products and services. Weekend/evening shifts may be required. Join a supportive team and grow through role-specific training, Vision coverage, and associate discounts on eyewear.