EyeCare Advisor: Patient-Centric Vision & Sales Pro

Luxottica; Lincoln (NE); On-site; USD 32,000 - 45,000; Full time

Job summary

LensCrafters in Lincoln, NE, seeks an EyeCare Advisor to deliver the LensCrafters experience and support patients with exams, eyewear selection, and contact lens care. You’ll greet customers, explain tests and products, and coordinate with the doctor and retail teams to ensure a smooth patient journey.

Ideal candidates have strong customer service, fashion awareness, and basic math skills, plus experience with a POS system and cash handling. Some healthcare or optical background is a plus.

Qualifications

• High School graduate or equivalent.
• Strong customer service skills.
• Knowledge of current fashion trends.
• Strong communicator and listener.
• Problem solving ability.
• Familiarity with cash register, computers and calculators.
• Sales skills.
• Strong basic math skills.
• Knowledge of office and store merchandise.

Responsibilities

• Greets customers promptly and explains products and services.
• Assists customers in selecting frames and lenses for vision and budget.
• Performs pre-exam testing and supports the optometrist as needed.
• Operates the POS system, processes payments and handles receipts.
• Places contact lens orders and processes shipments for patients.
• Maintains patient records per HIPAA and keeps store organized.
• Responds quickly to promotions and keeps displays aligned with guidelines.
• Provides coaching on contact lens care and eyewear maintenance.
• Delivers exceptional LensCrafters experience with strong product knowledge.

Skills

Customer service

Communication

Sales

Cash handling

Math skills

Product knowledge

Fashion trends

Education

High School diploma or equivalent

Tools

POS system

Job description

LensCrafters in Lincoln, NE, seeks an EyeCare Advisor to deliver the LensCrafters experience and support patients with exams, eyewear selection, and contact lens care. You’ll greet customers, explain tests and products, and coordinate with the doctor and retail teams to ensure a smooth patient journey.

Ideal candidates have strong customer service, fashion awareness, and basic math skills, plus experience with a POS system and cash handling. Some healthcare or optical background is a plus.