EyeCare Advisor - Part-Time Vision Concierge

Luxottica Group; Newport Beach (CA); On-site; USD 28,000 - 39,000; Part time

Benefits offered by this job

Employee discounts

Bonus plan

Health benefits

Job summary

LensCrafters in Newport Beach is seeking an EyeCare Advisor (Part-Time) to deliver the LensCrafters Experience and ensure top-quality patient care. The role supports both retail and clinical workflows, linking doctors and store operations.

The ideal candidate demonstrates strong communication, math and organization skills, plus experience in customer service, retail or optical settings. Competitive pay and benefits are offered.

Qualifications

• High School graduate or equivalent.
• Strong customer service skills (internal and external).
• Knowledge of current fashion trends.
• Strong communicator and listener.
• Problem solving ability.
• Familiarity with cash register, computers and calculators.
• Organization skills.
• Sales skills.
• Strong basic math skills.
• Knowledge of office and store merchandise.

Responsibilities

• Greets customers within 30 seconds.
• Answers the telephone promptly (3 rings).
• Explains required paperwork, tests, products and services.
• Reviews prescriptions and patient information carefully; consults when needed.
• Maintains HIPAA-compliant records and patient privacy.
• Operates the POS system and processes payments accurately.
• Keeps store visually appealing and up-to-date with promotions.

Skills

Customer service

Communication

Sales skills

Problem solving

Math skills

Organization

Education

High School diploma

Tools

Cash register

POS system

Computers

Job description

LensCrafters in Newport Beach is seeking an EyeCare Advisor (Part-Time) to deliver the LensCrafters Experience and ensure top-quality patient care. The role supports both retail and clinical workflows, linking doctors and store operations.

The ideal candidate demonstrates strong communication, math and organization skills, plus experience in customer service, retail or optical settings. Competitive pay and benefits are offered.