EyeCare Advisor — Part-Time Vision Care Specialist

LensCrafters; Walnut Creek (CA); On-site; USD 28,000 - 40,000; Part time

Job summary

LensCrafters is seeking a Part-Time EyeCare Advisor in Walnut Creek to deliver the LensCrafters Experience, greet customers, and support both retail and clinical sides. You will explain products and paperwork, assist with lens and frame selections, and ensure accurate transactions and records.

This role emphasizes strong communication, fashion awareness, and a service-oriented mindset, with a focus on quality patient care and a positive store environment.

Qualifications

• High school diploma or equivalent
• Strong customer service skills
• Knowledge of current fashion trends
• Strong communicator and listener
• Problem solving ability
• Familiarity with cash register, computers and calculators
• Organization skills
• Sales skills
• Strong basic math skills
• Knowledge of office and store merchandise

Responsibilities

• Greets customers promptly and answers questions.
• Explains all required paperwork, tests, products and services.
• Handles patient records in accordance with HIPAA.
• Places contact lens orders and processes invoices.
• Operates the POS system accurately and securely.
• Maintains store appearance and displays according to guidelines.
• Performs pre-examination testing with accuracy.
• Provides guidance on contact lens care.
• Supports Optometrist as needed.

Skills

Customer service

Communication

Problem solving

Organization

Sales skills

Math skills

Merchandise knowledge

Fashion awareness

Education

High School diploma

Tools

Cash register

Computers

Calculators

Job description

LensCrafters is seeking a Part-Time EyeCare Advisor in Walnut Creek to deliver the LensCrafters Experience, greet customers, and support both retail and clinical sides. You will explain products and paperwork, assist with lens and frame selections, and ensure accurate transactions and records.

This role emphasizes strong communication, fashion awareness, and a service-oriented mindset, with a focus on quality patient care and a positive store environment.