Eye & Vision Services Practice Manager — Multisite Leader

Quincy Physician Administrative Services Inc; Massachusetts; On-site; USD 70,000 - 105,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Mental health benefit

Life and disability insurance

Tuition reimbursement

401(k) match

Volunteer time off

Parental leave

Job summary

Quincy Medical Group is seeking a Practice Manager for Eye & Vision Services to lead clinical and optical operations across Quincy Eye & Vision Institute and Hannibal HQ Eyes. The role requires coordinating across locations, hiring and developing staff, and driving improvements in patient access and experience.

The position includes travel between Quincy, IL and Hannibal, MO locations, with a base pay range of $69,680–$104,520 and eligible discretionary bonus.

Qualifications

• Minimum of three years of leadership experience; five+ preferred.
• Experience in ophthalmology/optometry or optical setting preferred.
• Ophthalmic certification (COA/COT/COMT) and ABO certification preferred.
• Knowledge of ophthalmic clinic operations, diagnostic testing, optical dispensing, and retail operations.
• Strong leadership, decision-making, accountability across multiple locations.
• Excellent communication and relationship-building skills; able to lead change.
• HIPAA/OSHA knowledge; EHR and PM systems proficiency; Workday preferred.

Responsibilities

• Provide operational leadership for clinical and optical services across multiple locations.
• Establish expectations, standardize workflows, ensure accountability.
• Translate strategic goals into staffing plans and measurable results.
• Hire, coach, develop staff; manage onboarding and performance.
• Oversee staffing models, scheduling, cross-site coverage, resources.
• Evaluate patient access, clinic capacity, patient flow, wait times; implement improvements.
• Manage budgets, expenses, inventory, optical sales, and vendor relationships.
• Monitor KPIs; use data to guide decisions and assess results.
• Lead process improvement and change initiatives to improve efficiency.
• Ensure regulatory compliance (HIPAA, OSHA, infection control) and equipment upkeep.
• Address patient concerns; support service recovery; act on feedback.
• Foster positive, accountable culture across locations.

Skills

Leadership

Healthcare administration

Budgeting

Staff development

Operational leadership

Communication

Education

Bachelor's degree in healthcare administration or related field

Tools

Electronic health records

Practice management systems

Microsoft Office

Workday

Job description

Quincy Medical Group is seeking a Practice Manager for Eye & Vision Services to lead clinical and optical operations across Quincy Eye & Vision Institute and Hannibal HQ Eyes. The role requires coordinating across locations, hiring and developing staff, and driving improvements in patient access and experience.

The position includes travel between Quincy, IL and Hannibal, MO locations, with a base pay range of $69,680–$104,520 and eligible discretionary bonus.