Patient-Focused Eye Care Front Desk Receptionist

Comp Eyecare; Austin, Northern (TX, KY); Hybrid; USD 33,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off

Medical benefits

Dental benefits

Vision benefits

401(K)

Paid Holidays

Life Insurance

Mileage reimbursement

Education reimbursement

Discount programs

Job summary

Comprehensive EyeCare Partners (CompEye) is seeking a Front Desk Receptionist in Austin, TX to greet patients, manage appointments, verify records, and coordinate referrals with insurers and physician offices. The role emphasizes accuracy in medical records, strong patient focus, and teamwork within a fast-paced clinic environment.

The ideal candidate has at least 1 year in a patient-care or customer-service setting, and proficiency with MS Word, Outlook, and Excel.

Qualifications

• 1-year experience in a fast-paced environment focusing on patient care or customer service.
• Healthcare experience preferred.
• Proficient in MS Word, Outlook, and Excel.
• Data entry and medical office software knowledge preferred.

Responsibilities

• Organizes and maintains a filing system for patient charts, including generating chart numbers, filing, and pulling charts.
• Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.
• Schedules appointments and enters appointment date and time into computerized scheduler.
• Greets and directs patients, salespeople, and visitors.
• Registers patients by verifying that patient's record is up to date and accurate.
• Coordinates referrals for patients through insurance and other physician offices.
• Collects payment from patients and reconciles daily cash reports.
• Other duties as assigned.

Skills

Customer service

Attention to detail

Communication

Multitasking

Teamwork

Education

High School Diploma or GED

Tools

MS Word

Outlook

Excel

Job description

Comprehensive EyeCare Partners (CompEye) is seeking a Front Desk Receptionist in Austin, TX to greet patients, manage appointments, verify records, and coordinate referrals with insurers and physician offices. The role emphasizes accuracy in medical records, strong patient focus, and teamwork within a fast-paced clinic environment.

The ideal candidate has at least 1 year in a patient-care or customer-service setting, and proficiency with MS Word, Outlook, and Excel.