Eye Care Therapy Development Trainer and Growth Specialist

Sight Sciences, Inc.; Philadelphia (Philadelphia County); On-site; USD 80,000 - 120,000; Full time

Job summary

Sight Sciences, Inc. is seeking a Therapy Development Specialist to train customers and drive TearCare adoption in ophthalmology practices. You will partner with regional teams to implement training plans, optimize practice workflows, and support reimbursement initiatives.

You will conduct in-office training, build relationships with ECPs, and use clinical data to demonstrate TearCare value while staying current on dry eye technology trends.

Qualifications

• Bachelor's degree or equivalent experience required.
• 3 years of experience in clinical optometric/ophthalmic setting.
• Education and experience in an eye care practice setting with in-office interventional technologies.
• Experience in training and/or coaching.
• Knowledge of and experience with market access and reimbursement.

Responsibilities

• Provide in-office training and product integration, ensuring a positive initial experience with TearCare and subsequent growth of utilization.
• Create a comprehensive plan with each practice to optimize practice flow that supports patient identification and treatment with TearCare within a reimbursed environment.
• Work closely with Ocular Surface Representative to become trusted partner to TearCare accounts.
• Produce consistent touch points with assigned accounts through identified frequency goals.
• Understand each customer's priorities and drivers, as well as their related challenges and opportunities, and implement solutions to meet needs.
• Conduct business-level conversations with ECPs and office administrators.
• Support patient access through effective education and training with approved reimbursement resources, and effectively partner with market access team to support practice needs.
• Accurate and timely customer data entry and forecasting in CRM.
• Effectively use TearCare clinical data in interactions with ECPs.
• Implement marketing plans, promotions and programs.
• Attend conferences and support the commercial team.
• Continuously stay up to date on new dry eye technologies and trends.
• Maintain regulatory compliance across all commercial partners through regular training and coaching.
• Support company goals and procedures that comply with FDA QSR, ISO 13485, and other requirements.
• Maintain a professional and credible image with eyecare providers, consultants, vendors, and co-workers.

Skills

Training & coaching

Communication skills

Market access knowledge

Education

Bachelor's degree or equivalent experience

Tools

CRM

Job description

Sight Sciences, Inc. is seeking a Therapy Development Specialist to train customers and drive TearCare adoption in ophthalmology practices. You will partner with regional teams to implement training plans, optimize practice workflows, and support reimbursement initiatives.

You will conduct in-office training, build relationships with ECPs, and use clinical data to demonstrate TearCare value while staying current on dry eye technology trends.