Eye Care Technician: Patient-First Optometry Part-Time

Milwaukee Succeeds; Town of Brookfield (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

LensCrafters in Brookfield, WI is seeking a Part-Time Optometric Technician to deliver the LensCrafters Experience, assist the optometrist, and support patient flow in busy exam lanes.

You will greet patients, perform pre-exam tests, handle records under HIPAA, input data in CIAO, and help maintain inventory and the contact lens room. This role emphasizes patient care, accuracy, and teamwork in a fast-paced retail eye care environment.

Qualifications

• High School graduate or equivalent.
• Minimum of one year strong customer service skills.
• Strong communicator and listener.
• Problem solving ability.
• Strong interpersonal skills.
• Ability to assess priorities, address multiple tasks and deadlines in fast-paced environment.
• Ability to work autonomously.
• Knowledge of office environment.
• Strong basic math skills.

Responsibilities

• Greet patients promptly with a smile and display a professional image.
• Answer the telephone promptly in a friendly manner.
• Assist the optometrist with eye examinations and prep of patient for exam; obtain medical history.
• Review prescriptions and patient information for accuracy; coordinate with staff as needed.
• Maintain patient records in HIPAA-compliant manner and file records efficiently.
• Input patient data, insurance information and services into the CIAO system with accuracy.
• Maintain inventory of supplies and contact lenses; keep exam rooms neat and organized.
• Support retail operations as patient demand allows.

Skills

Strong communicator

Problem solving

Interpersonal skills

Autonomy

Strong math skills

Active listening

Education

High School diploma or equivalent

Tools

CIAO system

Job description

LensCrafters in Brookfield, WI is seeking a Part-Time Optometric Technician to deliver the LensCrafters Experience, assist the optometrist, and support patient flow in busy exam lanes.

You will greet patients, perform pre-exam tests, handle records under HIPAA, input data in CIAO, and help maintain inventory and the contact lens room. This role emphasizes patient care, accuracy, and teamwork in a fast-paced retail eye care environment.