Eye Care Technician: Optometry Support & Patient Care

EssilorLuxottica; Joliet (IL); On-site; USD 28,000 - 39,000; Full time

Job summary

LensCrafters in Joliet, IL is seeking an Optometric Technician to deliver exceptional patient care by supporting the optometrist during examinations and ensuring accurate patient records. You will greet patients, review medical history, and help manage scheduling and data entry in a fast-paced setting.

This role requires strong communication, organization, and attention to detail while maintaining a professional appearance in a retail environment. Experience in healthcare or optical is a plus.

Qualifications

• High School graduate or equivalent.
• Minimum of one year strong customer service skills.
• Leadership skills.
• Strong communicator and listener.
• Problem solving ability.
• Organization skills.
• Strong interpersonal skills.
• Ability to assess priorities, address multiple tasks and deadlines in fast-paced environment.
• Ability to work autonomously.
• Knowledge of office environment.
• Strong basic math skills.

Responsibilities

• Greet patients and display a professional image.
• Answer the telephone promptly in a friendly manner.
• Assist the optometrist during eye examinations and prepare patients.
• Review prescriptions and patient information for accuracy.
• Maintain patient records in HIPAA-compliant manner.
• Assist with contact lens orders and inventory.
• Support retail and patient flow as needed.

Skills

Customer service

Leadership

Communication

Problem solving

Organization

Autonomy

Math skills

Education

High School diploma or equivalent

Job description

LensCrafters in Joliet, IL is seeking an Optometric Technician to deliver exceptional patient care by supporting the optometrist during examinations and ensuring accurate patient records. You will greet patients, review medical history, and help manage scheduling and data entry in a fast-paced setting.

This role requires strong communication, organization, and attention to detail while maintaining a professional appearance in a retail environment. Experience in healthcare or optical is a plus.