Eye Care Technician: Exams & Patient Experience

LensCrafters; Town of Monroe (NY); On-site; USD 28,000 - 41,000; Part time

Job summary

LensCrafters in Town of Monroe, NY is hiring a Part-Time Optometric Technician to deliver the LensCrafters Experience. You will assist the optometrist, perform pre-exam testing, manage patient records and ensure HIPAA compliance while maintaining a friendly patient-focused atmosphere.

The role emphasizes professional image, prompt greetings, accurate test administration, and seamless coordination between doctor and retail teams.

Qualifications

• High School diploma or equivalent.
• Minimum of one year strong customer service skills.
• Leadership and strong communication abilities.
• Problem solving, organization and multitasking.
• Ability to work autonomously and maintain HIPAA-compliant records.
• Basic math skills.

Responsibilities

• Greet patients promptly with a smile and display a professional image.
• Answer the telephone in a friendly, courteous manner.
• Assist the optometrist with eye examinations and patient preparation.
• Review prescriptions and patient information carefully and identify special needs.
• Maintain HIPAA-compliant patient records and appointment scheduling.

Skills

Customer service

Leadership

Communication

Active listening

Problem solving

Organization

Interpersonal skills

Multitasking

Autonomy

Office basics

Math skills

Education

High School graduate

Job description

LensCrafters in Town of Monroe, NY is hiring a Part-Time Optometric Technician to deliver the LensCrafters Experience. You will assist the optometrist, perform pre-exam testing, manage patient records and ensure HIPAA compliance while maintaining a friendly patient-focused atmosphere.

The role emphasizes professional image, prompt greetings, accurate test administration, and seamless coordination between doctor and retail teams.