Eye Care Technician (Optometry) — Patient-Focused Support

Chicory; Village of Garden City (NY); Vor Ort; USD 30.000 - 43.000; Teilzeit

Benefits dieser Stelle

Benefits package

Incentive information

Zusammenfassung

LensCrafters in Garden City, NY seeks a Part-Time Optometric Technician to support eye exams and patient care. You will greet patients, assist the optometrist, and ensure HIPAA-compliant record handling while maintaining inventory and contact lens areas.

The role emphasizes strong customer service, communication, organization, and the ability to work autonomously in a fast-paced retail healthcare setting.

Qualifikationen

• High School graduate or equivalent.
• Minimum of one year strong customer service skills (internal/external)
• Leadership skills
• Strong communicator and listener
• Problem solving ability
• Organization skills
• Strong interpersonal skills
• Ability to assess priorities, address multiple tasks and deadlines in fast-paced environment
• Ability to work autonomously
• Knowledge of office environment
• Strong basic math skills

Aufgaben

• Greet patients promptly with a smile and maintain a professional image.
• Assist optometrist with eye examinations and patient prep.
• Review prescriptions and patient information; identify and clarify relevant details.
• Handle patient records in a HIPAA-compliant manner.
• Support retention by making NEE calls, confirmation calls and no-show follow-ups.
• Maintain inventory and organize contact lens room.

Kenntnisse

Customer service

Leadership

Communication

Problem solving

Organization

Multitasking

Autonomy

Math skills

HIPAA knowledge

Ausbildung

High School diploma or equivalent

Jobbeschreibung

LensCrafters in Garden City, NY seeks a Part-Time Optometric Technician to support eye exams and patient care. You will greet patients, assist the optometrist, and ensure HIPAA-compliant record handling while maintaining inventory and contact lens areas.

The role emphasizes strong customer service, communication, organization, and the ability to work autonomously in a fast-paced retail healthcare setting.