Eye Care Specialist: Frame Fitting, Lenses & Patient Care

Sight360; Saint Petersburg (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

401(k) matching

Paid time off

Paid holidays

Employee discount

Certification reimbursement

Career growth

Job summary

Sight360 in Saint Petersburg, FL seeks an Eye Care Professional to interact with customers daily, assess lifestyle needs, and recommend eyewear solutions, including frame selection, measurements, fit, and care instructions. This full-time role requires traveling between clinic locations and overtime as needed, with opportunities to grow professionally in a patient-centric optical care setting.

No prior optical experience is required, but strong customer service and math skills help; training

Qualifications

• Customer service experience preferred
• Optical experience not required but helpful
• Strong math and measurement skills

Responsibilities

• Obtain patient’s prescription from ophthalmologist or optometrist
• Gather patient’s information including vision and insurance data
• Schedule, confirm and maintain appointments
• Recommend frames, lenses and products that are suitable for the patient’s style, face and specifications
• Adjust and fit frames according to the prescription and patient’s specifications, as well as to the patient’s face.
• Prepare and submit the order to the proper lab for manufacturing
• Be able to use equipment such as lensometer, auto refractor, pupilometer, calipers and hand tools
• Assist with frame inventory, contact lens inventory, marketing materials and office supplies
• Teaching patients how to wear and care for both contact lenses and eyeglasses
• Repairing or replacing broken frames
• Administrative duties such as filing, following up on orders, following up with patients, answering phones, assisting the doctor with special orders and referrals

Skills

Customer service

Interpersonal skills

Communication

Problem solving

Multi-tasking

Eyewear knowledge

Teaching patients

Computer proficiency

Tools

Lensometer

Auto refractor

Pupilometer

Calipers

Hand tools

Job description

Sight360 in Saint Petersburg, FL seeks an Eye Care Professional to interact with customers daily, assess lifestyle needs, and recommend eyewear solutions, including frame selection, measurements, fit, and care instructions. This full-time role requires traveling between clinic locations and overtime as needed, with opportunities to grow professionally in a patient-centric optical care setting.

No prior optical experience is required, but strong customer service and math skills help; training