Eye Care Specialist - Frame Fitting & Patient Support

Paylocity; Brooksville (FL); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

401(k)

Paid Time Off

Paid holidays

Employee discount

Certification reimbursement

Career growth

Job summary

Sight360 is seeking an Eye Care Professional to interact with customers, assess needs, and recommend eyewear solutions. Responsibilities include frame fitting, taking measurements, and assisting patients with both glasses and contact lenses.

Travel between clinic locations may be required based on operational needs. Happy candidates excel at customer service, have strong communication skills, and can manage multiple patients while maintaining accuracy in prescriptions and care.

Qualifications

• Customer service experience preferred
• Optical experience not required but helpful
• Strong interpersonal and communication abilities
• Ability to measure and adjust frames accurately
• Familiarity with basic math and insurance information

Responsibilities

• Obtain patient prescriptions from ophthalmologist or optometrist
• Gather patient information including vision and insurance details
• Schedule, confirm and maintain appointments
• Recommend frames and lenses suited to patient style and specs
• Adjust and fit frames according to prescription and facial features
• Prepare and submit orders to the lab for manufacturing
• Use ophthalmic tools such as lensometer, auto refractor and calipers
• Assist with frame and contact lens inventory and office supplies
• Explain proper wear and care for eyewear and contacts
• Perform administrative duties including follow-ups and communications

Skills

Customer service oriented

Interpersonal skills

Communication skills

Problem solving

Multi-tasking

Teaching patients

Computer proficiency

Math skills

Tools

Lensometer

Auto refractor

Pupilometer

Calipers

Lab equipment

Job description

Sight360 is seeking an Eye Care Professional to interact with customers, assess needs, and recommend eyewear solutions. Responsibilities include frame fitting, taking measurements, and assisting patients with both glasses and contact lenses.

Travel between clinic locations may be required based on operational needs. Happy candidates excel at customer service, have strong communication skills, and can manage multiple patients while maintaining accuracy in prescriptions and care.