Vision Care Advisor & Frame Fitting Pro

Sight360; Florida; Vor Ort; USD 42.000 - 66.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision insurance

Matching 401(k) plan

Paid Time Off

Paid holidays

Employee discount

Certification reimbursement

Career growth opportunities

Zusammenfassung

Sight360 is seeking an Eye Care Professional to interact with customers, uncover lifestyle needs, and recommend eyewear products. You will measure, fit, and adjust glasses and lenses, educate patients on wear and care, and support lab orders. Travel between clinic locations may be required.

The role emphasizes customer service skills, ability to handle multiple patients, and comfort with equipment like lensmeters and auto refractors. Optometric support experience is a plus.

Qualifikationen

• Customer service experience preferred
• Optical experience not required but helpful

Aufgaben

• Obtain patient’s prescription from ophthalmologist or optometrist
• Gather patient’s information including vision and medical insurance information
• Schedule, confirm and maintain appointments
• Recommend frames, lenses and products that are suitable for the patient’s style, face and specifications
• Adjust and fit frames according to the prescription and patient’s specifications, as well as to the patient’s face.
• Prepare and submit the order to the proper lab for manufacturing
• Be able to use equipment such as lensometer, auto refractor, pupilometer, calipers and hand tools
• Assist with frame inventory, contact lens inventory, marketing materials and office supplies
• Teaching patients how to wear and care for both contact lenses and eyeglasses
• Repairing or replacing broken frames
• Administrative duties such as filing, following up on orders, following up with patients, answering phones, assisting the doctor with special orders and referrals

Kenntnisse

Customer service oriented

Excellent interpersonal and0communic

Problem solving

Managing multiple patients

Assisting patient in selections of eyw

Teaching patients

Computer proficient

Math skills

Jobbeschreibung

Sight360 is seeking an Eye Care Professional to interact with customers, uncover lifestyle needs, and recommend eyewear products. You will measure, fit, and adjust glasses and lenses, educate patients on wear and care, and support lab orders. Travel between clinic locations may be required.

The role emphasizes customer service skills, ability to handle multiple patients, and comfort with equipment like lensmeters and auto refractors. Optometric support experience is a plus.