Eye Care Professional

Sight360; Saint Petersburg (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

401(k) matching

Paid time off

Paid holidays

Employee discount

Certification reimbursement

Career growth

Job summary

Sight360 in Saint Petersburg, FL seeks an Eye Care Professional to interact with customers daily, assess lifestyle needs, and recommend eyewear solutions, including frame selection, measurements, fit, and care instructions. This full-time role requires traveling between clinic locations and overtime as needed, with opportunities to grow professionally in a patient-centric optical care setting.

No prior optical experience is required, but strong customer service and math skills help; training

Qualifications

• Customer service experience preferred
• Optical experience not required but helpful
• Strong math and measurement skills

Responsibilities

• Obtain patient’s prescription from ophthalmologist or optometrist
• Gather patient’s information including vision and insurance data
• Schedule, confirm and maintain appointments
• Recommend frames, lenses and products that are suitable for the patient’s style, face and specifications
• Adjust and fit frames according to the prescription and patient’s specifications, as well as to the patient’s face.
• Prepare and submit the order to the proper lab for manufacturing
• Be able to use equipment such as lensometer, auto refractor, pupilometer, calipers and hand tools
• Assist with frame inventory, contact lens inventory, marketing materials and office supplies
• Teaching patients how to wear and care for both contact lenses and eyeglasses
• Repairing or replacing broken frames
• Administrative duties such as filing, following up on orders, following up with patients, answering phones, assisting the doctor with special orders and referrals

Skills

Customer service

Interpersonal skills

Communication

Problem solving

Multi-tasking

Eyewear knowledge

Teaching patients

Computer proficiency

Tools

Lensometer

Auto refractor

Pupilometer

Calipers

Hand tools

Job description

Description

At Sight360, we believe sight is our most important sense. It is a priceless gift that shapes how we experience the world, connect with others, and create lasting memories. That is why we are dedicated to protecting and caring for vision every day.

Position Summary

The Eye Care Professional is responsible for interacting with customers on a daily basis to uncover needs for the patient’s lifestyle and recommend specialized products based on those needs as well as assist patients in frame selection this includes taking measurements, fit, and adjust glasses, troubleshoot patient’s vision complaints, and teach customers how to properly wear and care for their eyeglasses and contact lenses. Travel between clinic locations and/or overtime may be required based on operational needs.

Job Type

Full-time

Description

At Sight360, we believe sight is our most important sense. It is a priceless gift that shapes how we experience the world, connect with others, and create lasting memories. That is why we are dedicated to protecting and caring for vision every day.

Position Summary

The Eye Care Professional is responsible for interacting with customers on a daily basis to uncover needs for the patient’s lifestyle and recommend specialized products based on those needs as well as assist patients in frame selection this includes taking measurements, fit, and adjust glasses, troubleshoot patient’s vision complaints, and teach customers how to properly wear and care for their eyeglasses and contact lenses. Travel between clinic locations and/or overtime may be required based on operational needs.

Essential Functions & Responsibilities

• Obtain patient’s prescription from ophthalmologist or optometrist
• Gather patient’s information including vision and medical insurance information
• Schedule, confirm and maintain appointments
• Recommend frames, lenses and products that are suitable for the patient’s style, face and specifications
• Adjust and fit frames according to the prescription and patient’s specifications, as well as to the patient’s face.
• Prepare and submit the order to the proper lab for manufacturing
• Be able to use equipment such as lensometer, auto refractor, pupilometer, calipers and hand tools
• Assist with frame inventory, contact lens inventory, marketing materials and office supplies
• Teaching patients how to wear and care for both contact lenses and eyeglasses
• Repairing or replacing broken frames
• Administrative duties such as filing, following up on orders, following up with patients, answering phones, assisting the doctor with special orders and referrals

Benefits

• Medical, dental, and vision insurance
• Matching 401(k) plan
• Paid Time Off
• Paid holidays
• Employee discount
• Certification reimbursement
• Career growth opportunities

About Sight360

We’ve assembled highly capable and credentialed multidisciplinary teams across ophthalmology, optometry, and optical retail services to deliver a comprehensive, 360-degree approach to vision care. Through seamless coordination, shared medical records, and a patient-first philosophy, we strive to provide an exceptional experience at every level of care.

Our Mission

To care fully for our patients, team members, and partners who are the focus of everything we do.

Our Vision

To seamlessly unite ophthalmology, optometry, and optical retail services for the benefit of our patients.

Our Values

• Treat everyone like family
• Listen with purpose
• Perform our best
• Honor our word

Requirements

Qualifications

• Customer service experience preferred
• Optical experience not required but helpful

Skills And Abilities

• Customer service oriented
• Excellent interpersonal and communication skills
• Problem solving skills required
• Managing multiple patients
• Assisting patient in selections of proper eyewear
• Teaching patients
• Computer proficient
• Able to perform necessary math skills