Eye Care Specialist for In-Office & Remote Exams

Visionworks; Conestoga (Lancaster County); On-site; USD 21,000 - 32,000; Part time

Job summary

Visionworks is seeking a part-time Clinical Specialist/Optometric Assistant to enhance patient experiences by preparing patients for onsite or remote exams, conducting pre-exam tests, and explaining steps. You will liaise between patients and Optometrists, supporting insurance preauthorization and appointment scheduling while maintaining accurate records.

Excellent customer service, strong organizational skills, and the ability to work flexible schedules including travel to other locations are

Qualifications

• At least 1 year of related experience in optical/healthcare preferred.
• Medical office professionalism required.
• Training provided.

Responsibilities

• Register patients and collect information, including medical history and ocular health data in EMR.
• Assist onsite doctor during eye examinations and document preliminary test results.
• Support remote eye exams: pre-testing, remote video conferencing, and additional testing as needed.
• Transition patient to a retail associate with doctor recommendations.
• Understand MVC plans and explain benefits to patients.
• Preauthorize insurance per SOPs.
• Schedule exams and manage appointment books with no-shows and cancellations.
• Maintain patient flow and assist with patient inquiries.

Skills

EMR data entry

Patient care

Customer service

Education

HS diploma or GED

Tools

No specific tools stated

Job description

Visionworks is seeking a part-time Clinical Specialist/Optometric Assistant to enhance patient experiences by preparing patients for onsite or remote exams, conducting pre-exam tests, and explaining steps. You will liaise between patients and Optometrists, supporting insurance preauthorization and appointment scheduling while maintaining accurate records.

Excellent customer service, strong organizational skills, and the ability to work flexible schedules including travel to other locations are