Eye Care Coordinator for Optometry & Remote Exams

VisionWorks; East Petersburg (Lancaster County); On-site; USD 21,000 - 32,000; Part time

Job summary

VisionWorks is seeking a Clinical Specialist/Optometric Assistant to enhance patient experiences by preparing patients for exams, conducting pre-test diagnostics, and explaining each step. The role serves as a liaison between patients and Optometrists and supports both onsite and remote examination processes.

The position requires at least one year of related experience in optical/healthcare settings, strong customer service, and the ability to work flexible schedules, including travel to other

Qualifications

• One year of related experience.
• Optical or Healthcare background preferred.
• Medical office/business professionalism required.
• HS diploma, GED or equivalent related job experience.
• Training provided.

Responsibilities

• Prepare patients for onsite and remote examinations and perform pre-exam diagnostics.
• Explain the testing process to patients and document results in EMR.
• Assist doctors with patient care and eye examinations.
• Support remote exams including pre-testing and video conferencing with the remote team.
• Transition patients to retail staff with doctor recommendations.
• Preauthorize insurance per SOP and assist with scheduling.

Skills

Patient advocate

Excellent customer service

Strong communication

Detail oriented

Team player

Multitasking

Education

One year of related experience

Optical/Healthcare background preferred

HS diploma/GED or equivalent

Training provided

Job description

VisionWorks is seeking a Clinical Specialist/Optometric Assistant to enhance patient experiences by preparing patients for exams, conducting pre-test diagnostics, and explaining each step. The role serves as a liaison between patients and Optometrists and supports both onsite and remote examination processes.

The position requires at least one year of related experience in optical/healthcare settings, strong customer service, and the ability to work flexible schedules, including travel to other