Eye Care Receptionist and Patient Concierge

Cataract-and-Vision-Center-of-Hawaii; Honolulu (HI); On-site; USD 42,000 - 48,000; Full time

Job summary

Cataract-and-Vision-Center-of-Hawaii is seeking a friendly, detail-oriented front desk specialist to join our ophthalmology team in Hawaii. Responsibilities include greeting patients, checking them in/out, verifying demographics and insurance, and scheduling follow-ups.

The role requires reliability, punctuality, and the ability to handle a high volume of calls while interacting professionally with an elderly patient population.

Qualifications

• Experience in medical office preferred.
• Strong interpersonal and written/verbal communication skills.
• Ability to manage high-volume calls and patient flow.

Responsibilities

• Greet patients/visitors at check-in and registration.
• Review and verify patient demographics and insurance information.
• Obtain referrals and authorizations as needed.
• Schedule follow-up appointments.
• Collect copays and past balances.
• Answer telephone calls promptly in a high-volume environment.
• Collect, sort, distribute, or prepare mail and courier items.

Skills

Customer service

Phone handling

Scheduling

Interpersonal skills

Attention to detail

Education

High School diploma

Job description

Cataract-and-Vision-Center-of-Hawaii is seeking a friendly, detail-oriented front desk specialist to join our ophthalmology team in Hawaii. Responsibilities include greeting patients, checking them in/out, verifying demographics and insurance, and scheduling follow-ups.

The role requires reliability, punctuality, and the ability to handle a high volume of calls while interacting professionally with an elderly patient population.