Eye Care Practice Leader | Elevate Patient Experience

EssilorLuxottica; Clayton (GA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive bonus/commission

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

EssilorLuxottica Southeast Eye Group Clayton store is seeking a full-time store leader to drive patient care quality and store performance. This role partners with doctors to optimize workflow, develop staff, and deliver exceptional patient experiences.

The ideal candidate will bring 4+ years of management experience in eyecare or healthcare, strong financial and operational acumen, and excellent communication skills. A competitive bonus/commission plan and comprehensive benefits are offered.

Qualifications

• High School graduate or equivalent.
• 4+ years management/supervisory experience, preferably in an eyecare/healthcare setting.
• Proven track record of delivering results and growth.
• Excellent business and financial acumen including operational analysis.
• Familiarity with technology, such as point-of-sale, patient record systems, and other software applications.
• Strong communicator and listener.

Responsibilities

• Works closely with managing and associate doctors to ensure the highest standard of patient care and workflow efficiency.
• Conveys a patient-centric approach through leading team performance, coaching, inspiring, and developing team members to deliver unsurpassed patient experiences, every time.
• Recruits and selects high caliber, success-oriented talent and creates a talent pipeline for succession.
• Monitors all aspects of practice operations, provides on-the-job training and support to team members in accordance with Company policy and procedure.
• Analyzes practice financial data and makes recommendations regarding next steps to optimize overall practice profitability.
• Controls profits and expenses for the store, through operational functions, sales and medical/vision insurance claim accuracy, labor, supply ordering, etc.
• Demonstrates deep understanding of eyecare business and patient care and has the capability to transfer knowledge to superior patient experiences and business results.
• Follows workforce management guidelines to optimally staff all practice hours of operation.
• Maintains inventory accuracy through proper inventory management procedures.
• Drives change management activities in the practice to include adoption of new technology, processes, and continued improvement.
• Ensures all Company approved safety programs are implemented and maintained.
• Works weekends and evenings in support of the business needs (varies by location).
• Adheres to attendance and daily time keeping requirements.
• Adheres to all company policies and procedures.
• Consistently maintains proper dress code.
• Performs other duties as assigned or as business needs.

Skills

Management experience

Eyecare experience

Financial acumen

Communication

Technology proficiency

Education

College degree

ABO Certification

Tools

POS systems

Patient records software

Job description

EssilorLuxottica Southeast Eye Group Clayton store is seeking a full-time store leader to drive patient care quality and store performance. This role partners with doctors to optimize workflow, develop staff, and deliver exceptional patient experiences.

The ideal candidate will bring 4+ years of management experience in eyecare or healthcare, strong financial and operational acumen, and excellent communication skills. A competitive bonus/commission plan and comprehensive benefits are offered.