Eye Care Practice Manager: Growth & Patient Experience

Rosin Eyecare; Clayton (GA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive bonus

Commission plan

Employee discounts

Job summary

Southeast Eye Group Clayton is seeking a Full-Time Store Manager to lead the local practice’s operations, patient care, and team performance. This role partners with managing and associate doctors to ensure the highest standard of patient care and efficient workflow, while driving growth and profitability.

The position requires 4+ years of management experience in eyecare or healthcare, strong financial acumen, and comfort with technology such as POS and patient record systems.

Qualifications

• 4+ years management/supervisory experience, preferably in an eyecare/healthcare setting.
• Proven track record of delivering results and growth
• Excellent business and financial acumen including operational analysis
• Familiarity with technology, such as point-of-sale, patient record systems
• Strong communicator and listener

Responsibilities

• Collaborate with managing and associate doctors to ensure patient care and workflow efficiency
• Lead team performance, coaching, inspiring, and developing team members to deliver unsurpassed patient experiences
• Recruit and selects high caliber, success-oriented talent and creates a talent pipeline for succession
• Monitors all aspects of practice operations, provides on-the-job training and support to team members
• Analyzes practice financial data and makes recommendations regarding next steps to optimize overall practice profitability
• Controls profits and expenses for the store, through operational functions, sales and medical/vision insurance claim accuracy
• Demonstrates deep understanding of eyecare business and patient care and has the capability to transfer knowledge to superior patient experiences and business results
• Follows workforce management guidelines to optimally staff all practice hours of operation
• Maintains inventory accuracy through proper inventory management procedures
• Drives change management activities in the practice to include adoption of new technology, processes, and continued improvement
• Ensures all Company approved safety programs are implemented and maintained
• Works weekends and evenings in support of the business needs (varies by location)
• Adheres to attendance and daily time keeping requirements
• Adheres to all company policies and procedures
• Consistently maintains proper dress code
• Performs other duties as assigned or as business needs.

Skills

Management experience

Financial acumen

Tech-savvy

Communication skills

Education

High School diploma or equivalent

College degree preferred

Tools

Point-of-sale (POS) systems

Patient record systems

Job description

Southeast Eye Group Clayton is seeking a Full-Time Store Manager to lead the local practice’s operations, patient care, and team performance. This role partners with managing and associate doctors to ensure the highest standard of patient care and efficient workflow, while driving growth and profitability.

The position requires 4+ years of management experience in eyecare or healthcare, strong financial acumen, and comfort with technology such as POS and patient record systems.