Eye Care Office Manager: Growth & Patient Experience

Clarkson Eyecare, Inc.; Alexandria (VA); On-site; USD 55,000 - 75,000; Full time

Job summary

Clarkson Eyecare is seeking an Office Manager in Alexandria, VA to oversee location operations, drive the Total Patient Experience, and optimize retail sales while supporting patients’ medical needs.

Lead the team, handle recruitment, training, scheduling, inventory, merchandising and safety, and ensure HIPAA and OSHA compliance.

A licensed Office Manager may require a State Optician’s License where applicable; ABO/NCLE/LDO credentials could be preferred.

Qualifications

• Industry related experience will be beneficial.
• Management experience required.
• Favorable result on background check as required by state.
• Must be able to provide proof of identity and right to work in the United States.

Responsibilities

• Direct and execute the overall sales and profitability of an individual office location through the effective execution of Total Patient Experience (TPE).
• Develop and maintain a good working relationship with doctor/doctors associated with office location and serve as liaison between doctor and office team.
• Human Resource Management: Recruitment, selection, training, coaching, and development of team members to include coaching of KPI scorecard results.
• Conduct performance reviews and compensation evaluations for the office team.
• Execute day-to-day operations of the office by ensuring scheduling, weekly meetings, report generation, inventory assessment, supply ordering, and team member training.

Skills

Office management

People management

Recruitment

Training

Scheduling

Education

HSD or GED

ABO, NCLE, LDO could be preferred

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Clarkson Eyecare is seeking an Office Manager in Alexandria, VA to oversee location operations, drive the Total Patient Experience, and optimize retail sales while supporting patients’ medical needs.

Lead the team, handle recruitment, training, scheduling, inventory, merchandising and safety, and ensure HIPAA and OSHA compliance.

A licensed Office Manager may require a State Optician’s License where applicable; ABO/NCLE/LDO credentials could be preferred.